Mid Market Account Manager

1 week, 2 days ago
Full-time
Mid Level
Sales and Business Development
360Learning

360Learning

360Learning offers a comprehensive digital learning platform that empowers organizations to collaboratively create, deliver, and enhance training courses, leveraging data and AI to engage learners and trainers while facilitating continuous upskilling f...

Diversified Consumer Services
251-1K
Founded 2010
$243M raised

Description

  • Sell into the existing client base and expand revenue within assigned accounts.
  • Build account plans, sales documentation, and forecasts using the CRM tool.
  • Identify top accounts, map stakeholders, and uncover growth opportunities.
  • Create outreach cadences and conduct outbound calling to meet sales quota metrics.
  • Run virtual and in-person meetings with key contacts and serve as the main point of contact for opportunities and issues.
  • Deliver product demonstrations and account-specific initiatives to promote 360Learning’s vision.
  • Collaborate with customer success and other internal teams to improve the customer experience.
  • Develop and maintain relationships with decision-makers and influencers across the portfolio.
  • Analyze and present customer reports, draw conclusions, and make recommendations.
  • Drive customer satisfaction, referenceability, and renewal health across the book of business.

Requirements

  • 3+ years of sales experience in an HRtech B2B SaaS environment as an Account Manager or Account Executive.
  • Experience selling learning solutions such as an LMS or LXP is a plus.
  • Strong analytical and organizational skills.
  • Strong written and verbal communication skills.
  • Experience delivering complex software or platform demos as part of the sales process.
  • Ability to travel up to 5% annually for client and team meetings, including at least two trade shows per year.
  • Bachelor’s degree or higher.
  • Growth mindset and a lifelong learning attitude.
  • Enthusiasm for 360Learning’s Convexity culture.

Benefits

  • Base salary plus variable incentive pay and company equity.
  • Comprehensive medical, vision, and dental insurance starting your first full month.
  • RRSP matching starting from day 1.
  • Generous parental leave.
  • Professional development opportunities through the company’s own platform.
  • Unlimited annual vacation PTO, plus 5 sick days and Ontario holidays.
  • Remote-first setup with flexible work hours.
  • Active DEI employee resource groups, including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.

Interested in this position?

Apply directly on the company website

Apply Now

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