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Key Account Manager Mid Market

1 month, 3 weeks ago
France
Full-time
Junior
Account Manager
Customer and Technical Support
CRM Trello
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360Learning

360Learning

360Learning offers a comprehensive digital learning platform that empowers organizations to collaboratively create, deliver, and enhance training courses, leveraging data and AI to engage learners and trainers while facilitating continuous upskilling f...

Diversified Consumer Services
251-1K
Founded 2010
$243M raised
View All Jobs 36

Description

  • Own and manage a portfolio of around 100 mid-market customer accounts.
  • Develop account growth strategies and prioritize the portfolio through tiering and account mapping.
  • Work with Client Success Partners and internal experts to gather client insights and support upsell opportunities.
  • Prepare and lead account reviews, presentations, and product demonstrations for clients.
  • Write complex business proposals and conduct business negotiations.
  • Track activity and report performance accurately to support forecasting.
  • Prepare, anticipate, and secure client contract renewals.
  • Define and execute action plans to generate upsells and exceed revenue targets.
  • Manage the full business relationship with assigned clients.

Requirements

  • 3+ years of experience in an Account Manager or sales-related role with revenue responsibility.
  • Previous experience in the SaaS industry.
  • Experience in a fast-growing startup or scale-up environment requiring agility and responsiveness.
  • Strong active listening skills and a team-player mindset.
  • Excellent written and verbal communication skills.
  • Fluent French and excellent English proficiency (B2+).
  • Enthusiasm for 360Learning’s culture and working style.
  • Experience with a portfolio of clients (required).
  • Ability to work full remote anywhere in France.
  • Ability to complete the interview process, including phone screen, case study, and multiple stakeholder meetings.

Benefits

  • Base salary plus variable compensation and equity.
  • Work-from-home stipend.
  • RTT and lunch vouchers.
  • Medical insurance and gym subscription.
  • 1 month of parental leave for the second parent.
  • Flexible hours and full remote work possible anywhere in France.
  • Access to active employee resource groups, including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.

Interested in this position?

Apply directly on the company website

Apply Now

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