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Level 1 Help Desk Technician at Layer27, a managed IT and security provider, serving as the first point of contact for multiple clients to deliver fast, clear, and proactive remote support and manage initial incident resolution.
System and Network Engineer responsible for overseeing and maintaining IT infrastructure across multiple client environments to ensure secure, reliable operation and business continuity for on-premises and cloud systems.
Senior Technical Consultant in Cisco Security India responsible for client-facing delivery of Cisco ISE and Firepower (FTD/FMC) projects, designing, implementing, migrating, and optimizing secure network access and perimeter/segmentation controls for enterprise customers.
Systems Administrator (IT Infrastructure Specialist) at Solvo supporting Mexico-wide clients remotely to maintain and secure critical infrastructure and ensure service continuity.
