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IT Automation & Platform Engineer - Remote

4 weeks, 2 days ago
Croatia
Full-time
Senior
Operations Manager
DevOps and Infrastructure
AWS Bash Docker EC2 GCP GitHub Go GraphQL HubSpot Kubernetes Linux macOS Node.js Notion OAuth Python REST API Salesforce SAML
Apply Now
Zyte

Zyte

Zyte is a leading provider of Full Stack Web Scraping API and World Class Data Extraction Services. With AI-powered web scraping platform, Zyte offers fast and reliable data extraction solutions for over 2,000 companies and 1 million developers worldwi...

Professional Services
251-1K
Founded 2010
$3M raised
View All Jobs 6

Description

  • Administer and integrate business-critical SaaS platforms across CRM, support, billing, HR, collaboration, and engineering tools.
  • Design reliable workflows and data synchronization across multiple internal systems.
  • Build automation scripts, internal CLI tools, services, bots, and ChatOps integrations using code-first approaches.
  • Develop API- and webhook-driven integrations for CRM automation, entitlement provisioning, and cross-functional data flows.
  • Create internal tools and dashboards that improve onboarding, access management, and business operations.
  • Introduce AI-assisted workflows such as support assistants, knowledge retrieval, ticket triage, and operational analysis.
  • Design automated, developer-friendly employee workflows including onboarding, offboarding, and self-service IT.
  • Serve as senior IT support for a global remote workforce with strong root-cause analysis and person-first service.
  • Maintain endpoint security, access controls, and compliance practices aligned with ISO frameworks and Zero Trust principles.

Requirements

  • 8+ years of experience in IT Engineering, Systems Engineering, Business Systems Engineering, or Platform Engineering.
  • 3+ years in a senior role owning internal business systems and automation at a SaaS or tech company.
  • Strong scripting and programming ability in Python, Go, Bash, or Node.js.
  • Experience operating GCP and AWS environments, including VPCs, IAM roles, EC2, and S3.
  • Strong experience with REST and GraphQL APIs, OAuth flows, webhooks, SaaS SDKs, and integration frameworks.
  • Deep working knowledge of macOS and Linux environments.
  • Experience implementing SSO, SAML, SCIM provisioning, identity lifecycle automation, and Zero Trust access models.
  • Experience supporting or passing security and compliance audits such as ISO 27001, SOC 2, or GDPR.
  • Experience working in remote-first or globally distributed environments, strongly preferred.
  • Familiarity with Docker and Kubernetes for internal IT microservices, preferred.
  • Experience applying SLIs and SLOs to internal IT services, preferred.
  • Experience experimenting with or implementing AI-driven automation, preferred.

Benefits

  • 100% remote work with full flexibility.
  • A culture that encourages automating manual work and improving internal processes.
  • Opportunity to work with a modern, fast, open-source-centric tech stack.

Interested in this position?

Apply directly on the company website

Apply Now

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