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Staff Site Reliability Engineer

16 hours, 32 minutes ago
United States
Full-time
Lead
Site Reliability Engineer (SRE)
DevOps and Infrastructure
Bash CI/CD DNS Go HTTP Kubernetes Linux Load Balancing OpenTelemetry Prometheus Python TCP/IP
Apply Now
Zscaler

Zscaler

Zscaler is a cybersecurity pioneer providing industry-leading CASB and SASE solutions, revolutionizing internet security with a cloud-based platform that protects users worldwide.

Internet Software & Services
1K-5K
Founded 2007
View All Jobs 111

Description

  • Own the reliability of a large-scale cloud service across Linux/BSD, bare metal, Kubernetes, custom load balancing, and SD-WAN.
  • Partner with Engineering and Network teams early to define requirements, conduct operability reviews, and contribute code and design documentation for resilience.
  • Develop and operate end-to-end observability, including metrics, logs, traces, dashboards, alerting, and incident tooling.
  • Manage SLOs and error budgets while reducing noise and improving system detection and diagnosis.
  • Participate in on-call rotation and lead full-cycle incident response.
  • Perform deep cross-stack troubleshooting across operating systems, networking, distributed systems, packet captures, and core dumps.
  • Drive permanent software fixes and convert incident learnings into runbooks and tests.
  • Build and maintain infrastructure and service lifecycle automation using everything-as-code.
  • Drive provisioning, configuration, release automation, canary deployments, and rollout/rollback workflows.
  • Improve platform hygiene through OS and application upgrades, patching, capacity tuning, performance tuning, and CI/CD validation before production rollouts.

Requirements

  • US citizenship is required due to the nature of assigned customers.
  • 5+ years of industry experience in software engineering, infrastructure software, and/or platform engineering.
  • Proficiency in at least one programming language such as Python, Bash, or Go.
  • Demonstrated ability to write production-quality code, including testing, code reviews, CI, and maintainable design.
  • Strong Linux/Unix systems fundamentals, including processes, memory, filesystems, networking basics, and debugging/performance troubleshooting.
  • Solid understanding of networking protocols and concepts such as HTTP, DNS, TCP/IP, ICMP, the OSI model, subnetting, and load balancing.
  • Proven experience operating production services, including incident response, troubleshooting, and reducing toil.
  • Ability to participate in on-call rotations and support occasional after-hours or weekend deployments.
  • Experience managing BSD in production and driving systemic fixes through platform engineering.
  • Preferred: proven expertise in operating Kubernetes at scale.
  • Preferred: deep experience with Prometheus and OpenTelemetry, including golden signals, SLOs, and alert tuning.

Benefits

  • Base salary range of $119,000 to $170,000 USD.
  • Eligibility for commission, bonus, and equity, if applicable.
  • Various health plans.
  • Time off plans for vacation and sick time.
  • Parental leave options.
  • Retirement options.
  • Education reimbursement.
  • In-office perks and hybrid/remote work flexibility.

Interested in this position?

Apply directly on the company website

Apply Now

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