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Product Enablement Manager

4 hours, 35 minutes ago
United States
Full-time
Senior
Product Marketing Manager
Product Management
ERP NetSuite
Apply Now
Zone & Co

Zone & Co

Zone & Co accelerates finance teams with Zone Apps, powered by NetSuite ERP, automating critical financial workflows and operations for businesses.

Diversified Financial Services
251-1K
Founded 2013
View All Jobs 17

Description

  • Develop and maintain a product enablement roadmap aligned with product strategy and business goals.
  • Partner with Product, Marketing, Customer Success, Support, Professional Services, Sales, Partner Enablement, and Learning & Development teams.
  • Translate product launches and updates into scalable enablement programs and launch-readiness plans.
  • Create and maintain training guides, playbooks, onboarding programs, FAQs, technical documentation, knowledge bases, and certification tracks.
  • Enable customer-facing teams with product knowledge, technical resources, demo best practices, and adoption strategies.
  • Design and deliver workshops, webinars, internal training, and customer education programs.
  • Own and maintain the product knowledge hub, ensuring resources are accurate and accessible.
  • Establish feedback loops to capture customer insights and inform product improvements.
  • Measure enablement effectiveness through adoption, engagement, and retention KPIs.
  • Support post-launch adoption campaigns and represent enablement in cross-functional planning.

Requirements

  • 5+ years of experience in SaaS product enablement, product marketing, product management, or a related field.
  • Experience designing, delivering, and measuring SaaS enablement or training programs.
  • Strong understanding of product enablement strategies, product launches, and the customer lifecycle.
  • Experience creating scalable learning resources, technical documentation, training materials, and knowledge programs.
  • Ability to explain complex product and technical concepts clearly to diverse audiences.
  • Excellent written, verbal, presentation, and facilitation skills.
  • Proficiency with enablement tools, LMS, CMS, knowledge bases, collaboration platforms, and analytics tools.
  • Strong analytical, problem-solving, organizational, and project management skills.
  • Ability to influence and collaborate effectively across cross-functional teams.
  • Customer-first, self-motivated, innovative approach with strong ownership and attention to detail.
  • Bachelor’s degree in Business, Marketing, Communications, or a related field preferred; master’s degree is a plus.
  • Fluency in written and spoken English.

Benefits

  • Base salary of $105,000–$120,000 plus equity.
  • Fully remote, global work environment.
  • High-trust flexibility and autonomy without micromanagement.
  • Equal opportunity workplace committed to diversity, equity, and inclusion.
  • Employment offered as at-will in the United States or fixed-term/permanent contract outside the United States.

Interested in this position?

Apply directly on the company website

Apply Now

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