Sales Development Manager - Attribute™

13 hours, 41 minutes ago
Full-time
Lead
Sales and Business Development
Zendesk

Zendesk

Zendesk provides a comprehensive software solution designed to enhance customer service and engagement through an AI-powered platform that facilitates communication across various channels, including text, mobile, phone, email, live chat, and social me...

Professional Services
5K-10K
Founded 2007

Description

  • Own pipeline goals and track performance against weekly, monthly, and quarterly targets for meetings set, qualified opportunities, and sourced pipeline.
  • Create and refine outbound prospecting standards, including call scripts, email sequences, and multi-channel messaging.
  • Coach the team on multi-threading and account-based techniques to engage multiple stakeholders within target accounts.
  • Lead 1:1s, call coaching sessions, and weekly training to improve messaging consistency and conversion.
  • Use CRM and sales tools such as Salesforce, Outreach, and Gong to monitor KPIs, identify trends, and enforce best practices.
  • Partner with Sales leadership and Marketing on message-market fit, territory planning, and rules of engagement.
  • Participate in forecasting and QBRs by sharing pipeline performance insights and BDR contribution to revenue goals.
  • Support hiring, onboarding, and ramp-up of new BDRs as the team grows globally.
  • Adapt strategies quickly in a fast-paced, evolving, startup-like environment.

Requirements

  • 2+ years of experience in Sales Development, Business Development, or sales leadership within a SaaS or cloud environment.
  • Proven success building an outbound motion from the ground up.
  • Expert-level ability to craft call scripts, objection handling frameworks, and persona-based messaging.
  • Experience coaching reps on outbound prospecting, discovery, and objection handling.
  • Hands-on experience with Salesforce, Outreach, and other GTM productivity tools.
  • Strong written and verbal communication skills for training reps and presenting to executive leadership.
  • Data-driven and process-oriented, with the ability to turn insights into action.
  • Comfortable working in a remote, fast-paced, constantly evolving environment.
  • Ability to travel for events as needed.

Benefits

  • Fully remote role on the US East Coast.
  • Unlimited vacation.
  • Flexible working options.
  • Health insurance.
  • Parental leave.
  • Employee stock option plan.
  • Home office allowance.
  • Professional development stipend.

Interested in this position?

Apply directly on the company website

Apply Now

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