Yuno

Yuno is a payment orchestration and financial infrastructure platform for global businesses. It centralizes payment methods, PSPs, fraud tools, routing, reconciliation, checkout, payouts, and other payment workflows through a single API.

Payment Processing Software
51-200
Founded 2022

Description

  • Serve as the senior technical contact for strategic accounts, owning escalations and complex integration issues.
  • Lead customer discussions on technical strategy, product trade-offs, incident management, and risk mitigation.
  • Lead and mentor TAMs while monitoring integration delivery, ramp-up milestones, and account health.
  • Define best practices for technical onboarding, integration delivery, and ongoing account management.
  • Build knowledge of customer business models, technical stacks, and operational needs to proactively create value.
  • Partner with developers and engineers on technical guidance and solution design.
  • Collaborate with Product and Development to customize platform capabilities and incorporate customer insights into the roadmap.
  • Work with Sales, Partnerships, and Finance to support account retention and regional growth.
  • Represent LATAM customer needs in Yuno’s internal strategic discussions.

Requirements

  • 5+ years of experience in technical account management or integration engineering, preferably in fintech or payments.
  • Experience leading or mentoring technical teams.
  • Strong understanding of RESTful APIs, SOAP, JSON, XML, and tools such as Postman, SoapUI, or Swagger.
  • Proficiency with HTML, CSS, JavaScript, RESTful APIs, and modern web frameworks.
  • Hands-on experience with Golang, Python, Node.js, or an equivalent server-side language.
  • Familiarity with Apache, Nginx, MySQL, Oracle, PostgreSQL, MongoDB, or similar technologies.
  • Strong analytical, problem-solving, project management, and organizational skills.
  • Ability to manage multiple accounts, team priorities, and concurrent projects.
  • Excellent communication with technical and non-technical stakeholders at all levels.
  • Fluency in English and Portuguese; Spanish is a plus. Experience with ticketing systems is preferred.

Benefits

  • Competitive compensation.
  • Fully remote work arrangement.
  • One-time home office allowance.
  • Work equipment provided.
  • Stock options.
  • Health plan available wherever you are.
  • Flexible days off.

Interested in this position?

Apply directly on the company website

Apply Now

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