Customer Engineer

3 weeks ago
Full-time
Senior
Customer and Technical Support
Narvar

Narvar

Narvar is an intelligent post-purchase platform that builds loyalty through personalized experiences and smart actions, empowering brands to create lifelong customer relationships.

Media
251-1K
Founded 2012
$64M raised

Description

  • Lead technical onboarding for enterprise retailers and direct-to-consumer brands.
  • Provide consultative guidance on integrating Narvar’s solutions.
  • Translate customer business requirements into clear technical specifications.
  • Develop and validate solutions using APIs, JSON, HTML, CSS, and JavaScript.
  • Collaborate with internal and external technical and business stakeholders to deliver projects.
  • Create documentation, improve processes, and develop internal tools and training for the Professional Services team.

Requirements

  • 3–7+ years of experience on enterprise software projects in a technical lead capacity.
  • Hands-on experience with APIs, HTML, CSS, and JavaScript; proficiency in JavaScript or a related language.
  • Strong time management and prioritization skills in a fast-paced environment.
  • Experience working directly with customers and solving complex technical problems.
  • Experience with iPaaS, retail or e-commerce platforms, OMS, inventory management, WMS, TMS, supply chain, or logistics is preferred.

Benefits

  • Estimated salary of $105,000–$120,000 CAD annually.
  • Annual bonus, equity, and benefits in addition to base salary.
  • Remote work opportunity.
  • Equal-opportunity workplace committed to diversity.

Interested in this position?

Apply directly on the company website

Apply Now

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