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Sales Operations Support Specialist

9 hours, 4 minutes ago
Anywhere
Full-time
Mid Level
Sales Operations
Sales and Business Development
Cisco Salesforce
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Your Business

Your Business

NRI is a North American consultancy delivering business and tech solutions that fuel growth, boost profitability, and drive lasting innovation.

Internet Software & Services
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Description

  • Partner with field Account Executives to address client business issues and support sales growth.
  • Collaborate with Account Executives, Solution Architects, vendors, and delivery and project teams to achieve client outcomes.
  • Prepare accurate price quotes and assist with proposals.
  • Place, process, and track orders through completion.
  • Maintain vendor relationships and align with vendor business objectives.
  • Respond to client requests within defined service-level agreements.
  • Resolve client issues and order discrepancies to maximize satisfaction.
  • Guide Account Executives on internal processes and vendor requirements.
  • Negotiate with vendors to resolve discrepancies or secure favorable client terms.
  • Prioritize competing Account Executive and client requests based on deadlines and business impact.

Requirements

  • 3–5 years of experience in sales operations, inside sales, or sales support.
  • Experience working with geographically distributed teams.
  • Working knowledge of the IT industry, including technologies from Cisco, Microsoft, Citrix, VMware, Dell EMC, NetApp, or Pure Storage.
  • Understanding of quote-to-cash processes, sales forecasting, basic accounting practices, and audit requirements.
  • Strong written and verbal communication skills.
  • Experience with Salesforce, Salesforce Service Cloud, Salesforce CPQ, Cisco Commerce Workspace (CCW), Cisco Webex, Microsoft Teams, Excel, and Outlook.
  • Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (preferred).

Benefits

  • Health, vision, dental, and life insurance.
  • Health and dependent care flexible spending accounts.
  • 401(k) plan.
  • Short-term and long-term disability coverage.
  • Generous vacation and flex time off programs.
  • Company-paid holidays.
  • Training and development opportunities.
  • Collaborative, results-oriented work environment with exposure to large North American clients.

Interested in this position?

Apply directly on the company website

Apply Now

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