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Data Feed Coordinator

4 hours, 25 minutes ago
Philippines
Full-time
Entry Level
Operations Specialist
Customer and Technical Support
CRM HubSpot Salesforce Zoho CRM
Apply Now
Ylopo

Ylopo

Ylopo provides cutting-edge AI-powered digital marketing services for real estate professionals, enhancing lead generation and engagement through automation and machine learning.

Professional Services
51-250
Founded 2013
View All Jobs 13

Description

  • Manage IDX paperwork and reporting for Ylopo clients to ensure compliance with MLS boards.
  • Maintain and create documentation in Google Sheets, Docs, and Excel for MLS boards and related IDX feeds.
  • Review IDX feed technical issues and report them to MLS boards and vendor contacts.
  • Respond to client and MLS board requests by phone, email, and text within the required 2-hour turnaround time.
  • Communicate professionally with MLS board representatives, clients, and brokers.
  • Handle daily IDX feed support tickets, including responding to or routing them to the appropriate team member.
  • Own IDX paperwork processes such as brokerage changes, domain name changes, new IDX feed requests, and license transfers.
  • Follow up with MLS boards to secure paperwork approvals.
  • Coordinate with the billing team on IDX and MLS fees for different boards.
  • Audit monthly and quarterly client lists for MLS compliance.

Requirements

  • Previous experience in a support, administrative, or customer service role.
  • Experience working with an enterprise CRM such as Salesforce, Zoho, or HubSpot.
  • Intermediate knowledge of Excel or Google Sheets.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and work independently toward deadlines.
  • Strong written and verbal communication skills.
  • Ability to take initiative and complete projects and tasks.
  • Ability to understand and convey detailed information.
  • Professional manner with a positive, trustworthy demeanor.
  • Consistent work habits and a strong work ethic.
  • Real estate industry knowledge is a plus, but not required.
  • 2.0 GHz or above processor, with Intel Core 5/7 highly required for main and backup hardware.
  • At least 16 GB RAM and 100 GB free disk space.
  • Noise-canceling headset.
  • 20 Mbps or higher wired internet connection.
  • No USB sticks allowed for backup internet connection.

Benefits

  • Commitment to personal development.
  • Guidance and support through access to the Executive Team.
  • Leadership and mentoring for staff at all levels.
  • Team-building events, team lunches, happy hours, and company-wide events.
  • Supportive, caring environment focused on continuous learning and growth.
  • Equal Opportunity Employer with a commitment to diversity, equity, and inclusion.
  • Shift schedule of 9 AM to 6 PM Pacific Standard Time.
  • Rate of PHP 40,000.

Interested in this position?

Apply directly on the company website

Apply Now

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