Account Manager (m/f/d)

1 hour, 8 minutes ago
Full-time
Mid Level
Customer and Technical Support
XTB

XTB

XTB is a leading European brokerage house providing access to financial markets with forex, equities, and commodity CFDs. Backed by advanced technology and superior execution speeds, we offer over 700 global markets for trading, making us one of the fa...

Capital Markets
501-1000
Founded 2002

Description

  • Acquire interested individual and corporate clients by phone and email, without cold calling
  • Advise new clients by phone on XTB products and account setup, including after-sales support
  • Manage and support an active portfolio of client accounts
  • Win back and reactivate inactive clients
  • Represent XTB at trade fairs and sales events across Germany up to five times per year
  • Support product and trading-platform launches
  • Help deliver client education programs
  • Create materials for prospective and existing clients

Requirements

  • Strong interest in stock markets, trading, and financial markets
  • Sales motivation and enthusiasm for client engagement
  • Native-level written and spoken German
  • Good English language skills
  • Excellent communication and presentation skills, including the ability to explain complex financial products clearly
  • Proactive, accountable working style and ability to perform under time pressure
  • Degree or commercial apprenticeship in finance, business, economics, or a related field (preferred)
  • Experience with Salesforce or another CRM system (preferred)
  • Knowledge of stocks and CFDs (preferred)

Benefits

  • Permanent employment contract with up to 100% remote work within Germany
  • Flexible remote or hybrid work, with access to the Berlin office
  • Attractive quarterly team bonus
  • Company health insurance, including an annual budget of over €600 for treatment allowances and supplemental dental coverage
  • €50 monthly home-office stipend
  • 30 days of annual paid leave, plus additional leave based on length of service
  • Company laptop and complete home-office or office equipment
  • Office refreshments including fresh fruit, water, and unlimited coffee

Interested in this position?

Apply directly on the company website

Apply Now

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