Xsolla

Xsolla is an international payment solution provider for online games, offering tools to launch, monetize, and scale games worldwide with local payment methods and fraud prevention.

Internet Software & Services

Information Technology

251-1K (490)

Founded 2005

86 open positions

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Junior / Integration Manager, CIS/Europe

1 hour, 44 minutes ago

Cyprus, Turkey, Azerbaijan

Full-time

Junior

Customer Success

Project and Program Management

Basecamp Confluence JIRA Unity Unreal Engine UX Design

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Xsolla

Xsolla is an international payment solution provider for online games, offering tools to launch, monetize, and scale games worldwide with local payment methods and fraud prevention.

Internet Software & Services

251-1K

Founded 2005

View All Jobs 86

Description

Assist developers and technical teams by quickly diagnosing integration and technical issues.
Debug problems using data dumps, technical logs, and other available information.
Document issues clearly and concisely based on client feedback and findings.
Escalate or transfer issues to the appropriate internal teams when needed.
Provide customer service and communicate solutions effectively to clients and stakeholders.
Help prioritize and manage a significant workload with a high degree of autonomy.
Use online productivity and collaboration tools such as Confluence, JIRA, Basecamp, Slack, and Google Translate.
Explain solutions clearly and direct clients to relevant documentation.
Stay engaged with new technologies, tools, methods, and payment-related workflows in gaming.

Requirements

Bachelor’s degree.
2+ years of experience.
Experience within the video game industry.
Prior integration experience.
Strong problem-solving ability.
Clear written and verbal communication skills.
Strong customer service and interpersonal skills.
Ability to handle a significant workload immediately and prioritize multiple projects independently.
Excellent time management and attention to detail.
Ability to understand client needs and respond appropriately.
Multilingual proficiency is preferred.
Experience with web or game programming tools such as Unreal or Unity, or higher education in computer science, is preferred.

Benefits

Unlimited Flexible Time Off.
A personalized career roadmap for each employee.
Professional development through training and educational opportunities.
A supportive environment focused on physical, mental, and emotional well-being.
Background checks conducted only after the final interview stage where permitted by law.
Confidential handling of applicant information and a commitment not to sell or externally distribute personal data.

Interested in this position?

Apply directly on the company website

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