Site Operations Manager

1 day ago
Full-time
Senior
DevOps and Infrastructure
x.ai

x.ai

x.ai is a technology company founded in 2014 that specializes in developing artificial intelligence personal assistants. Their flagship product is a personal assistant that efficiently schedules meetings for users. With a focus on sustainable business ...

Internet Software & Services
51-250
Founded 2023
$44M raised

Description

  • Manage power, cooling, networking, and hardware deployments to maintain highly reliable data center operations.
  • Lead, train, and develop a team of Data Center Operations Technicians.
  • Conduct performance evaluations and foster a collaborative, high-performing team environment.
  • Manage hardware lifecycles, incident resolution, and inventory processes.
  • Coordinate with technicians, AI specialists, and external vendors to deploy new technology and expand capacity.
  • Champion energy-efficient practices and sustainability initiatives across site operations.
  • Track and report operational metrics such as uptime, power efficiency, and issue resolution times.
  • Lead the team through urgent incidents and resolve issues quickly to minimize disruption.
  • Build and refine operational processes, including preventative maintenance schedules and Jira ticket workflows.
  • Work with leadership to standardize best practices across sites as the organization grows.

Requirements

  • 5+ years of experience in data center operations or a similar critical environment.
  • 3+ years of experience managing technical teams.
  • Proven ability to lead teams in fast-paced, high-responsibility settings.
  • Strong expertise in server hardware, cabling, and data center technologies.
  • Experience supporting compute-heavy environments such as AI, machine learning, or high-performance computing (preferred).
  • Proficiency with Jira and collaborative cross-functional workflows (preferred).
  • Strong analytical skills and the ability to explain technical concepts clearly to diverse audiences (preferred).
  • Experience with scripting languages such as Python or Bash to automate tasks (preferred).
  • Experience partnering with vendors, scaling operations, and advancing sustainability initiatives (preferred).
  • Ability to thrive in a dynamic, mission-focused environment with occasional on-call duties.
  • Willingness to travel to data center locations as needed.
  • Physical ability to lift up to 50 lbs, stand for long periods, and use ladders occasionally.

Interested in this position?

Apply directly on the company website

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