Mid Market Account Manager

11 hours, 49 minutes ago
Full-time
Mid Level
Customer and Technical Support
WorkWave

WorkWave

WorkWave provides field service management software solutions to automate business operations, improve efficiency, and enhance customer experiences through a suite of products like PestPac® and WorkWave Service™.

Professional Services
251-1K
Founded 1984

Description

  • Drive expansion across assigned accounts by positioning WorkWave’s solutions to create new business value.
  • Build and maintain long-term relationships with key client stakeholders and ensure account health.
  • Lead QBRs and strategic account planning sessions to identify priorities and expansion opportunities.
  • Deliver tailored product demonstrations with Sales Engineers to align solutions to client needs.
  • Manage the full expansion sales cycle, including needs discovery, negotiation, and deal closing.
  • Prepare sales agreements and support contract execution.
  • Maintain a healthy pipeline of whitespace opportunities and meet ARR quotas.
  • Ensure accurate forecasting, CRM hygiene, and pipeline management in Salesforce.
  • Collaborate with customer success, product, and sales engineering teams to drive deal execution.
  • Use MEDDPICC or similar sales methodology to improve win rates.

Requirements

  • 3–5 years of SaaS sales or account management experience, preferably with enterprise accounts.
  • Proven track record of achieving or exceeding ARR quota.
  • Bachelor’s degree or equivalent experience.
  • Strong communication, negotiation, and interpersonal skills.
  • Ability to work independently, manage multiple priorities, and navigate complex client organizations.
  • Proficiency in Salesforce, Salesloft, and sales enablement tools.
  • Familiarity with MEDDPICC methodology or other enterprise sales frameworks.
  • Ability to travel up to 25% for client meetings and company conferences.
  • Consultative, relationship-first approach to expanding existing accounts.
  • Experience with enterprise account growth and whitespace expansion (preferred).

Benefits

  • Remote-first work environment with flexibility to work virtually or in the office.
  • Health and dental insurance with 401(k) and company match.
  • Flexible Time Off or generous PTO plan, plus paid holidays.
  • Up to 4 weeks of paid bonding leave.
  • Tuition reimbursement.
  • Employee Assistance Program with 24/7 counseling, financial counseling, legal guidance, and adoption assistance.
  • 24/7 virtual medical care through Teladoc.
  • Quarterly awards, regional discounts, and opportunities to participate in charitable events.

Interested in this position?

Apply directly on the company website

Apply Now

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