Account Manager - ShareGate

1 week, 4 days ago
Full-time
Junior
Customer and Technical Support
Workleap

Workleap

Workleap provides a comprehensive employee engagement software platform designed to enhance the productivity and collaboration of hybrid teams through tools for talent management, performance management, recognition, and onboarding.

Internet Software & Services
251-1K
$93M raised

Description

  • Own the full revenue relationship with assigned accounts, including renewals and expansion opportunities.
  • Drive ARR growth through seat upgrades, cross-sell, and Pro/Enterprise packaging opportunities.
  • Guide accounts from onboarding through expansion to improve adoption, retention, and risk management.
  • Lead strategic discovery conversations that connect IT challenges to ShareGate outcomes.
  • Build and maintain multi-threaded relationships with customer stakeholders and internal teams such as Technical Support, Product, and RevOps.
  • Experiment with messaging, sequencing, and outreach approaches to improve performance.
  • Use AI tools and sales platforms to work more efficiently and make better decisions.
  • Maintain accurate CRM hygiene in HubSpot to track pipeline, risks, and account health.
  • Position Pro and Enterprise offerings in tailored ways to unlock greater value in the Enterprise segment.

Requirements

  • 2+ years of account management or sales experience in a target-driven environment.
  • Strong verbal and written communication skills in English; French is an asset.
  • Proven ability to deliver consultative, value-based customer experiences.
  • Comfort managing a dynamic pipeline and adapting to shifting priorities.
  • Genuine curiosity about IT challenges and the Microsoft 365 ecosystem, including governance, automation, and adoption.
  • Bonus: experience in SaaS, tech sales, or inbound-led sales.
  • Bonus: familiarity with HubSpot, Outreach, Gong, or similar CRM tools.
  • Comfortable using AI tools such as Claude, Copilot, or ChatGPT daily as a work accelerator.
  • Ability to work in a remote environment with access to the Montreal office as needed.

Benefits

  • Base salary of $75k to $90k, with 65% base / 35% variable pay mix and OTE of $115k–$138k.
  • LTIP program with the opportunity to share in Workleap's long-term growth.
  • RRSP, family health insurance, telemedicine, and an annual wellness budget.
  • Flexible vacation policy.
  • Remote work with access to the Montreal office.
  • In-person team gathering twice a year.
  • Claude access for everyone.

Interested in this position?

Apply directly on the company website

Apply Now

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