Renewal Manager (Central)

12 hours, 57 minutes ago
Full-time
Mid Level
Customer and Technical Support
Wiz

Wiz

Wiz is a leading cloud security platform trusted by Fortune 100 companies to prevent data breaches and vulnerabilities, enabling faster and secure cloud development.

IT Services
251-1K
Founded 2020
$900M raised

Description

  • Handle the quote-to-close process for renewals 120 to 90 days before the renewal due date.
  • Achieve or exceed quarterly revenue goals for retention, growth, and term extensions of existing customer contracts.
  • Partner with Customer Success to assess customer health and determine the right renewal strategy.
  • Maintain and report an accurate renewal forecast for the assigned book of business.
  • Manage renewals for multiple commercial customers concurrently while staying organized at scale.
  • Identify at-risk renewal clients before the renewal date and escalate issues to the appropriate team members to mitigate contraction and churn.
  • Develop and maintain strong relationships with channel and alliance partners to identify and close joint opportunities.
  • Collaborate cross-functionally with Legal and the Deals Desk as needed.
  • Escalate customer concerns when appropriate to help resolve issues.
  • Recommend and contribute to process improvements.

Requirements

  • 2-5 years of related cybersecurity and renewals experience.
  • Must be located in the Central United States.
  • Ability to work independently and as part of a team.
  • Strong collaboration skills and the ability to succeed in an entrepreneurial environment.
  • Proven track record of over-achieving renewal quota in previous roles.
  • Deep understanding of SaaS offerings and pricing models, with the ability to learn Wiz's offerings and pricing quickly.
  • Experience in a SaaS revenue organization, such as Sales, Customer Success Management, or a prior renewals team role.
  • Familiarity with Salesforce, CPQ, IronClad, and ChurnZero.
  • Confidence and ability to navigate customer and partner renewal processes according to Wiz's rules of engagement.
  • Must have the legal right to work in the country where the position is based without visa sponsorship.

Benefits

  • Medical, dental, and vision insurance.
  • Home office setup reimbursement and monthly connectivity reimbursement.
  • Flexible spending accounts.
  • Employee Assistance Program (EAP).
  • Short- and long-term disability insurance.
  • Life and accident insurance.
  • 401(k) retirement savings plan with employer match.
  • Flexible paid time off plus 11 paid holidays.
  • Paid leave programs including parental, pregnancy health, medical, and bereavement leave.
  • Annual base salary range of $85,400 to $94,500 USD, with potential incentive compensation.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Customer Success Manager, Actimize

Nice Côte d'Azur Hotels, Restaurants & Leisure

NiCE is hiring a Customer Success Manager to manage post-sales relationships, drive customer value and retention, and lead renewals for assigned accounts.

10 hours, 57 minutes ago

Professional Services Manager II - Axon Air

Axon 1K-5K Professional Services

Axon is hiring a Professional Services Manager II to lead complex Axon Air drone technology deployments for law enforcement, enterprise, and public safety customers across the United States.

10 hours, 57 minutes ago

Senior Customer Success Manager

Nice Côte d'Azur Hotels, Restaurants & Leisure

NiCE Cognigy is hiring a Customer Success Manager to support enterprise customers implementing AI-powered CX software and drive adoption, retention, and measurable business outcomes.

Generative AI
10 hours, 57 minutes ago

Manager- Customer Account Management

Redwood 251-1K Internet Software & Services

Redwood Software is seeking a Manager of Customer Account Management to lead a team focused on renewals, upsells, cross-sell revenue, and account expansion across its existing customer base.

Salesforce
11 hours, 12 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers