Healthcare Virtual Assistant Part-Time | 19915

5 hours, 27 minutes ago
Part-time
Junior
Customer and Technical Support
Wing Assistant

Wing Assistant

Wing Assistant: Your dedicated assistant for businesses and executives, offering affordable support for essential tasks to drive business growth.

Professional Services
51-250
Founded 2017
$2M raised

Description

  • Set up, configure, and maintain Employee Navigator client groups, plans, rates, and EDI feeds.
  • Handle client servicing tasks including new hires, terminations, QLEs, and coverage questions.
  • Collect census data and manage carrier and PEO submissions with follow-up.
  • Coordinate open enrollment activities, including renewals, enrollment windows, and reconciliation.
  • Support producers with proposal preparation, quote organization, and CRM maintenance.
  • Ensure submissions are complete, accurate, and delivered on time with minimal back-and-forth.
  • Maintain strong follow-up to close gaps and prevent tasks from falling through the cracks.

Requirements

  • Employee Navigator expertise with hands-on setup and configuration experience.
  • 2+ years of benefits administration or insurance CSR experience.
  • HIPAA compliance knowledge or experience.
  • Availability to work 9 AM - 1 PM CST.
  • Knowledge of group health insurance and PEO processes.
  • Proficiency in Microsoft Excel.
  • Strong follow-up skills and attention to detail.
  • Life and Health insurance license is preferred.
  • Experience coordinating across multiple carriers is preferred.
  • Experience managing open enrollment for multiple clients is preferred.
  • Must have a USB headset with noise cancellation.
  • Must have a working webcam.
  • Main and backup computers must have at least a 1.8 GHz processor and 4GB RAM.
  • Main internet service must be a wired connection with at least 25 Mbps speed.
  • Backup internet service must be at least 10 Mbps.

Benefits

  • Fixed monthly salary of PHP 26,000 for the part-time role.
  • 100% remote / work-from-home setup.
  • Potential start date as soon as possible.

Interested in this position?

Apply directly on the company website

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