Deal Desk Analyst

3 weeks ago
Senior
Sales and Business Development
Vonage

Vonage

Vonage provides flexible and affordable cloud communication services for consumers and businesses, including VoIP, unified communications, and contact centers, all on a highly flexible platform.

Diversified Telecommunication Services
1K-5K
Founded 1998

Description

  • Build price quotes for customers, including large and strategic accounts.
  • Analyze deal margins and competitive positioning to support deal wins and market share growth.
  • Collaborate with Operations, Finance, Legal, Product, and Pricing teams to improve the customer onboarding experience.
  • Drive adoption of CPQ as the sales self-service quoting tool in Salesforce.
  • Transform deal data into actionable insights to identify pricing trends and competitive shifts.
  • Streamline tools, templates, and processes to improve Deal Desk efficiency.
  • Train and advise Sales and other stakeholders on pricing, quoting, onboarding, and commercial best practices.
  • Define and manage projects that improve operational efficiency and deal velocity.
  • Support the commercial execution of complex, high-value deals.
  • Act as a strategic advisor on pricing strategy across Sales, Marketing, Operations, Product, Finance, and Legal.

Requirements

  • Bachelor’s degree required; Business, Economics, Finance, or Accounting preferred.
  • 5+ years of experience in Strategic Deal Desk, Sales Operations, or Commercial Finance roles.
  • Experience working in a fast-paced SaaS or Telecom environment.
  • Proficiency in Salesforce (SFDC) and CPQ environments.
  • Strong analytical skills.
  • Excellent communication skills.
  • Problem-solving ability.
  • Excellent Excel skills and data manipulation experience.
  • Fluent in English.
  • Preferred traits include being a self-starter, customer-focused, delivery-focused, structured, curious, innovative, and comfortable in a fast-paced global multicultural environment.

Interested in this position?

Apply directly on the company website

Apply Now

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