Social Impact Program Manager, Enterprise Accounts (Remote, in Seattle, WA)

1 hour, 43 minutes ago
Remote
Contract
Junior
Project and Program Management
Visit.org

Visit.org

Visit.org offers purpose-driven employee engagement experiences through immersive travel experiences hosted by do-good organizations worldwide, aligning with the U.N.'s Sustainable Development Goals for socially accountable workplaces.

Consumer Services
51-250
Founded 2015
$0M raised

Description

  • Serve as the day-to-day point of contact for enterprise clients and support smooth onboarding and ongoing satisfaction.
  • Monitor account health, surface risks, and identify opportunities for account expansion.
  • Prepare usage reports, collect impact data, and support renewal and proposal development efforts.
  • Plan and coordinate large-scale volunteer events, including logistics, timelines, registrations, materials, and stakeholder coordination.
  • Ensure successful day-of execution by coordinating space setup, check-in, facilities/security, and participant flow.
  • Maintain planning trackers and calendars to keep internal and external teams aligned.
  • Track and report program metrics such as event volume, volunteer participation, cost per head, satisfaction scores, and social impact.
  • Maintain internal documentation, including SOPs, best practices, and planning templates.
  • Identify trends and recommend improvements to increase the scale, efficiency, and impact of future events.

Requirements

  • 3+ years of experience in customer success, account management support, or operations.
  • Experience using Salesforce to improve efficiency across operations.
  • Comfortable and confident in client-facing communications.
  • Strong attention to detail and superior organizational skills.
  • Ability to multitask and prioritize multiple projects on tight timelines.
  • Ideally located in Washington.
  • Experience working in a fast-paced startup environment (preferred).
  • Passion for the mission and desire to make an impact through technology.

Benefits

  • Health, dental, and vision coverage.
  • Unlimited PTO, plus holiday and birthday off.
  • Unlimited Social Impact Time Off (SITO).
  • Annual paid company-wide holiday break between Christmas and New Year’s Eve.
  • Competitive salary with a base range of $80,000 to $90,000 DOE.
  • Potential equity and healthcare benefits as part of the compensation package.
  • Mission-aligned company events and volunteering.
  • Inclusive startup culture with accelerated career and personal growth.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Engagement Manager, Commercial Defense

Code Metal 51-200 Software Development

Code Metal is seeking an Engagement Manager to own customer delivery and relationship management for technically complex defense and deep tech engagements from pre-POC through production deployment.

Embedded Systems
18 minutes ago

Growth Lead - Semiconductor

Code Metal 51-200 Software Development

Code Metal is seeking a semiconductor vertical lead to drive strategic partnerships and account growth across microprocessor, SoC, and hardware platform companies in support of its code translation platform.

CRM SOC
1 hour, 12 minutes ago

Customer Success Manager

Dodge Construction Network 251-1K Construction & Engineering

Dodge Construction Network is hiring a Customer Success Manager to support and retain new SMB customers through onboarding, account management, and first-year renewal in a remote U.S.-based role.

CRM
1 hour, 15 minutes ago

Customer Success Manager

Mursion 51-250 Diversified Consumer Services

Mursion is hiring a Customer Success Manager to manage and grow relationships with existing clients for its immersive simulation learning platform, driving adoption, renewals, and expansion as the company scales.

HubSpot
1 hour, 27 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers