Project Manager (Memoir & Book Production)

1 month, 3 weeks ago
Full-time
Mid Level
Project and Program Management

VirtuHire

VirtuHire is a staffing and recruiting company focused on helping businesses hire remote South African talent. It offers hiring support and employee management services including onboarding, payroll, compliance, and employer-of-record support.

Staffing / Recruiting
11-50
Founded 2019

Description

  • Manage multiple book production projects simultaneously from onboarding through completion.
  • Serve as the main point of contact for clients throughout the project lifecycle.
  • Build strong client relationships and deliver an exceptional customer experience.
  • Coordinate interviewers, writers, editors, and other contributors across each project.
  • Schedule and monitor project timelines, milestones, submissions, drafts, revisions, photographs, and approvals.
  • Proactively communicate project progress and keep work on schedule.
  • Organise final production and delivery of completed books.
  • Maintain accurate records in CRM and project management systems.
  • Conduct regular meetings with clients and stakeholders via Microsoft Teams or Zoom.
  • Work with internal teams to maintain quality standards and resolve issues before they affect delivery.

Requirements

  • Excellent spoken and written English.
  • Warm, confident, and professional telephone manner.
  • Proven experience managing multiple projects simultaneously.
  • Strong client relationship management skills.
  • Outstanding organisational and time management abilities.
  • High emotional intelligence with patience and empathy.
  • Exceptional attention to detail.
  • Ability to follow structured processes and systems.
  • Comfortable working independently in a fully remote environment.
  • Proficient in Microsoft Office 365.
  • Experience using CRM and project management software, with HubSpot advantageous.
  • Reliable home office with a quiet working environment.
  • Willingness to work flexible evening hours when required.
  • Experience in publishing, editorial coordination, production coordination, client success, account management, luxury hospitality, concierge services, high-end event management, wedding planning, or heritage/oral history projects is highly desirable.

Interested in this position?

Apply directly on the company website

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