Virtual Assistance Services

Virtual Assistance Services

VirtualStaff365 is a Melbourne-based outsourcing specialist that helps Australian businesses source, hire, and retain virtual staff. They assist in improving operational efficiency, reducing staffing costs, and growing businesses by providing professio...

Professional Services
11-50
Founded 2016

Description

  • Maintain product listings, web content, pricing updates, and promotions across Shopify, WooCommerce, and WordPress.
  • Support administration for Amazon Vendor Central and Mirakl marketplace platforms, including catalogue updates and performance reporting.
  • Prepare regular e-commerce performance reports covering website sales, campaign activities, customer data, and paid media results.
  • Build and schedule targeted email marketing campaigns, audience segments, and automated flows using Omnisend or GetResponse.
  • Manage customer data list hygiene, segmentation, and reporting.
  • Support approved Meta and Google Ads campaigns through setup, optimization, reporting, and performance tracking.
  • Create basic visual campaign assets using Canva and maintain marketing promotional calendars.
  • Conduct daily outbound calls to follow up with warm sales opportunities and confirm orders or product samples have been received.
  • Assist with basic invoicing and purchase administration within Xero, subject to onshore approval.
  • Provide general administrative and data entry support to the broader team.

Requirements

  • Proven professional experience managing e-commerce platforms including Shopify, WooCommerce, and WordPress.
  • Strong foundational knowledge of digital marketing principles across email marketing, paid ads, and social media platforms.
  • Demonstrated ability to compile and present data-driven e-commerce performance reports.
  • Comfortable making outbound phone calls to follow up on warm leads and customer orders.
  • Excellent written and verbal English communication skills with high proficiency.
  • Prior experience navigating Amazon Vendor Central or Mirakl marketplace ecosystems is preferred.
  • Familiarity with Xero software for basic financial administrative tasks is preferred.
  • Hands-on experience working with email marketing software like Omnisend or GetResponse is preferred.
  • Basic graphic design experience using Canva is preferred.

Benefits

  • Permanent work-from-home setup.
  • Dayshift schedule aligned to Australian Eastern Standard Time business hours.
  • Full-time employment.
  • HMO coverage.
  • Annual leave.
  • 13-month pay.
  • Government-mandated benefits.

Interested in this position?

Apply directly on the company website

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