Studio Associate

2 hours, 46 minutes ago
Part-time
Entry Level
Sales and Business Development
Lucid Motors

Lucid Motors

Lucid Motors is a pioneering electric vehicle manufacturer that offers luxury and performance-driven cars, including the award-winning Lucid Air and the upcoming Lucid Gravity SUV. With a focus on innovation, sustainability, and design, Lucid is redefi...

Automotive
1K-5K
Founded 2007

Description

  • Welcome guests in an engaging, courteous, and sincere manner as the first point of contact for Lucid.
  • Deliver personalized customer interactions by gauging guest needs and interests through insightful questioning.
  • Maintain and build a customer pipeline through disciplined lead capture and progression practices.
  • Use Salesforce to track customer interactions and manage timely follow-up.
  • Conduct test drives and explain key points of interest while driving Lucid vehicles.
  • Learn competitor models and packages to help educate customers on Lucid's value proposition.
  • Communicate the benefits of Lucid products and the Lucid community.
  • Handle customer challenges calmly and professionally.
  • Ensure studio assets remain presentable and aligned with the Lucid brand image.
  • Support local marketing initiatives, events, and day-to-day studio operations.
  • Identify operational pain points and suggest improvements to enhance the customer experience.

Requirements

  • Completed or in-progress bachelor's degree or equivalent preferred.
  • Exceptional interpersonal skills with strong oral and written communication, empathy, and active listening.
  • Ability to deliver outstanding customer experiences in a fast-paced, dynamic environment.
  • Conscientious, responsible, and reliable work style.
  • Curiosity and passion for electric vehicles, premium vehicles, and the competitive landscape.
  • Comfort operating in an ambiguous retail environment.
  • Physical ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.
  • Familiarity with CRM tools is a plus; Salesforce experience preferred.
  • Flexible availability, including extended holiday mall hours, holidays, and weekends.
  • Valid driver's license with no suspensions within the past year; drivers under 21 must have held a license for at least 3 years and complete Lucid training upon hire.

Benefits

  • Base pay of $21 per hour.
  • Comprehensive medical, dental, and vision insurance.
  • Life and disability coverage.
  • Paid time off and paid holidays.
  • 401(k) retirement plan.
  • Eligibility for Lucid's equity program.
  • Eligibility for a discretionary annual cash incentive program.

Interested in this position?

Apply directly on the company website

Apply Now

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