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Retail Operations Assistant - Virtual Assistant

1 day ago
Philippines
Part-time
Junior
Virtual Assistant
Customer and Technical Support
Asana ClickUp Trello
Apply Now
Virtual Assist

Virtual Assist

Virtual Assist offers a variety of virtual assistant services aimed at enhancing business efficiency by providing comprehensive administrative support, such as calendar management, email handling, data entry, and document preparation, allowing clients ...

Professional Services
Founded 2020
View All Jobs 8

Description

  • Maintain accurate product information, including pricing, UPCs, descriptions, pack sizes, and vendor details.
  • Support pricebook updates, POS product cleanup, and product data organization.
  • Review invoices to identify cost changes, pricing discrepancies, margin risks, and missing product information.
  • Track vendor price changes and summarize items requiring owner review.
  • Enter invoice and product data accurately into spreadsheets or approved systems.
  • Compare invoice costs against retail pricing and flag low-margin products or duplicate/incomplete records.
  • Prepare product, pricing, inventory, and store operations reports using Google Sheets or similar tools.
  • Manage email communication, vendor follow-ups, internal updates, and professional written summaries for ownership review.
  • Organize customer requests, special orders, calendars, reminders, meetings, notes, and operational action items.
  • Maintain Google Drive folders, spreadsheets, files, shared documents, task trackers, and recurring SOPs or checklists.
  • Assist with social media scheduling, store promotions, sales flyers, community updates, and simple email campaigns.
  • Provide general administrative and operational support to ownership and store leadership as needed.

Requirements

  • At least 2 years of experience as a Virtual Assistant, Administrative Assistant, Retail Assistant, Data Entry Specialist, or Operations Support Specialist.
  • Strong verbal and written English communication skills.
  • Excellent attention to detail and accuracy, especially with numbers and data.
  • Proficiency in Google Workspace, including Sheets, Docs, Drive, Gmail, and Calendar.
  • Comfort working with spreadsheets, invoices, product lists, and organized operational data.
  • Experience with grocery stores, convenience stores, hardware stores, retail operations, inventory systems, POS systems, or pricebooks is highly preferred.
  • Familiarity with project management and collaboration tools such as ClickUp, Asana, Trello, Slack, or similar systems.
  • Ability to work independently, manage multiple priorities, and operate effectively in a remote environment.
  • Strong organizational, analytical, and problem-solving skills.
  • Ability to document workflows, create checklists, improve processes over time, and handle confidential information with discretion.
  • Familiarity with AI tools such as ChatGPT, Claude, or automation platforms is a plus.
  • Experience with grocery store operations, convenience store operations, Vori or similar grocery POS/back-office systems, invoice review, margin monitoring, pricing analysis, UPC/product data cleanup, inventory reporting, and Google Sheets formulas is preferred.

Benefits

  • Opportunity to contribute to a growing business by improving efficiency and client experience.
  • Supportive and collaborative work environment.
  • Paid training.
  • Work from home.
  • 20 hours per week.
  • Monday to Friday schedule.
  • Night shift, PH time.

Interested in this position?

Apply directly on the company website

Apply Now

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