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Head of Account Management (iGaming / Slot Provider)

1 month ago
Slovakia, Germany, Poland, Ukraine, Cyprus
Full-time
Lead
Account Manager
Sales and Business Development
Power BI Tableau
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VIONICA LIMITED

VIONICA LIMITED presents itself as a specialized IT company providing custom software development, web page design, system integration, IT consulting, software maintenance/support, and other technical solutions tailored to business needs.

IT services
Founded 2025
View All Jobs 4

Description

  • Lead, mentor, and scale a high-performing Account Management team.
  • Define and execute a scalable account management strategy aligned with revenue goals.
  • Drive commercial growth through upsell opportunities, strategic partnerships, and promo activations.
  • Serve as the main senior contact for Tier 1 and Tier 2 operators and aggregators.
  • Set targets, track KPIs, and optimize performance using metrics such as GGR and NGR.
  • Oversee integrations, product launches, and promotional campaigns across partner platforms.
  • Collaborate with Product, Tech, Compliance, and Finance to ensure smooth delivery and client satisfaction.
  • Lead commercial negotiations, contract renewals, and high-stakes deals.
  • Improve account management processes, reporting, and operational efficiency.

Requirements

  • 5+ years of experience in iGaming account management.
  • Proven experience in a Senior, Lead, or Head role.
  • Experience managing Tier 1 and Tier 2 operators, aggregators, and platform partners.
  • Proven track record of building, mentoring, and scaling commercial or account management teams.
  • Strong understanding of key business metrics including GGR, NGR, LTV, and retention.
  • Experience with BI and analytics tools such as Tableau, Power BI, or similar.
  • Solid understanding of technical integrations, compliance requirements, and slot performance mechanics.
  • Exceptional commercial acumen and high-level negotiation skills.
  • Fluent English; additional languages are a strong plus.

Benefits

  • 21 vacation days plus 5 extra days off annually.
  • 12 paid sick days.
  • Fully remote work from anywhere.
  • Flexible schedule with start times between 08:00 and 11:00 CET.
  • Fixed budget for health insurance and gym or fitness.
  • Provided work equipment.
  • Direct communication with founders and C-level with minimal bureaucracy.
  • Business trips and team meetups several times per year.

Interested in this position?

Apply directly on the company website

Apply Now

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