Deal Desk Manager

2 hours, 55 minutes ago
Full-time
Senior
Sales and Business Development
Versaterm

Versaterm

Versaterm Public Safety is a leading developer of integrated software solutions for First Responders in Canada and the United States. They focus on customer experience and outcomes, empowering public safety agencies to transform their organizations. Ve...

Internet Software & Services
51-250
Founded 1977

Description

  • Serve as the primary operational resource for quote and order form creation.
  • Identify non-standard deal terms and escalate them to Finance or Legal according to the approval matrix.
  • Ensure adherence to quote-to-contract processes and policies, including escalation of new use cases outside the current approval matrix.
  • Support Sales in preparing pricing proposals aligned with approved pricing guidelines and discount policies.
  • Collaborate with sales, legal, accounting, and services teams to develop, coordinate, and deliver compliant order forms and contracts.
  • Manage Deal Desk workflow and identify opportunities to improve and automate processes.
  • Review post-sales documentation and ensure proper contract record retention.
  • Perform Salesforce enrichment, cleansing, and deduplication of records.
  • Ensure Salesforce data is accurate and complete for quoting and closed-won opportunities.
  • Perform, document, and provide feedback on UAT activities related to sales technology and business system enhancements.
  • Generate and distribute operational reports on quote volume, approval tracking, and turnaround times.

Requirements

  • 5-7 years of relevant experience in Sales Operations, Revenue Operations, Deal Desk, or CPQ administration.
  • Working knowledge of business unit sales organizations and field sales operating practices, including business analytics, contract analytics, pricing structures, sales tools, and basic training.
  • Strong organizational skills, communication skills, and attention to detail.
  • Demonstrated ability to work across functions.
  • Accountability and willingness to commit high effort to ensure success.
  • Proactive approach to finding answers and knowing when to ask for guidance.
  • Strong working knowledge of Microsoft applications.
  • Experience with CRM systems, with Salesforce preferred.
  • High energy and an entrepreneurial spirit, with interest in a growing business (preferred).
  • Strong attention to detail and process orientation (preferred).
  • Comfort working with pricing data and discount policies (preferred).
  • CPQ experience preferred.
  • SaaS subscription billing knowledge preferred.
  • Successful completion of a fingerprint-based background check and compliance with FBI CJIS Security Policy required.
  • Ability to obtain and maintain required security clearances, including any customer-specific security verification requirements.

Benefits

  • Competitive starting salary based on skills, experience, education, training, internal equity, market data, and business needs.
  • Comprehensive benefits package.
  • Potential eligibility for variable compensation, such as incentive plans or discretionary performance bonuses.
  • Equal opportunity employer committed to equity, diversity, inclusion, and a barrier-free workplace.
  • Accommodations available upon request throughout the recruitment process and as part of employment terms.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior Sales Operations Analyst

Cision 5K-10K Professional Services

Cision is seeking a sales operations professional to support revenue teams by managing reporting, sales data, and operational processes that improve visibility and efficiency across the sales lifecycle.

CRM Looker Power BI Salesforce Tableau
40 minutes ago

Sr. Marketing Operations Manager

Bloomerang 251-1K Specialized Consumer Services

Bloomerang is seeking a Sr. Marketing Operations Manager to scale and optimize its B2B SaaS marketing engine while owning campaign execution, reporting, and cross-functional workflow operations.

Email Marketing HubSpot Salesforce
40 minutes ago

Director, Channel Commerce Strategy (Distribution) - REMOTE: US

Veeam Software 1K-5K Internet Software & Services

Veeam is hiring a Director, Channel Commerce Strategy (Distribution) to lead global transactability across distributor and aggregator ecosystems, improving scalable renewals, overages, and partner transaction experience.

1 hour, 40 minutes ago

Director, GTM Business Architecture

Twilio 5K-10K Diversified Telecommunication Services

Twilio is hiring a remote Director of Go-to-Market (GTM) Business Architecture to shape the business blueprint for scaling revenue operations across sales strategy, enterprise technology, and transformation initiatives.

CRM Generative AI Salesforce
2 hours, 25 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers