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Deal Desk Manager

3 weeks, 1 day ago
United States
Full-time
Senior
Sales Operations
Sales and Business Development
Salesforce
Apply Now
Versaterm

Versaterm

Versaterm Public Safety is a leading developer of integrated software solutions for First Responders in Canada and the United States. They focus on customer experience and outcomes, empowering public safety agencies to transform their organizations. Ve...

Internet Software & Services
51-250
Founded 1977
View All Jobs 39

Description

  • Serve as the primary operational resource for quote and order form creation.
  • Identify non-standard deal terms and escalate them to Finance or Legal according to the approval matrix.
  • Ensure adherence to quote-to-contract processes and policies, including escalation of new use cases outside the current approval matrix.
  • Support Sales in preparing pricing proposals aligned with approved pricing guidelines and discount policies.
  • Collaborate with sales, legal, accounting, and services teams to develop, coordinate, and deliver compliant order forms and contracts.
  • Manage Deal Desk workflow and identify opportunities to improve and automate processes.
  • Review post-sales documentation and ensure proper contract record retention.
  • Perform Salesforce enrichment, cleansing, and deduplication of records.
  • Ensure Salesforce data is accurate and complete for quoting and closed-won opportunities.
  • Perform, document, and provide feedback on UAT activities related to sales technology and business system enhancements.
  • Generate and distribute operational reports on quote volume, approval tracking, and turnaround times.

Requirements

  • 5-7 years of relevant experience in Sales Operations, Revenue Operations, Deal Desk, or CPQ administration.
  • Working knowledge of business unit sales organizations and field sales operating practices, including business analytics, contract analytics, pricing structures, sales tools, and basic training.
  • Strong organizational skills, communication skills, and attention to detail.
  • Demonstrated ability to work across functions.
  • Accountability and willingness to commit high effort to ensure success.
  • Proactive approach to finding answers and knowing when to ask for guidance.
  • Strong working knowledge of Microsoft applications.
  • Experience with CRM systems, with Salesforce preferred.
  • High energy and an entrepreneurial spirit, with interest in a growing business (preferred).
  • Strong attention to detail and process orientation (preferred).
  • Comfort working with pricing data and discount policies (preferred).
  • CPQ experience preferred.
  • SaaS subscription billing knowledge preferred.
  • Successful completion of a fingerprint-based background check and compliance with FBI CJIS Security Policy required.
  • Ability to obtain and maintain required security clearances, including any customer-specific security verification requirements.

Benefits

  • Competitive starting salary based on skills, experience, education, training, internal equity, market data, and business needs.
  • Comprehensive benefits package.
  • Potential eligibility for variable compensation, such as incentive plans or discretionary performance bonuses.
  • Equal opportunity employer committed to equity, diversity, inclusion, and a barrier-free workplace.
  • Accommodations available upon request throughout the recruitment process and as part of employment terms.

Interested in this position?

Apply directly on the company website

Apply Now

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