Sr. Commissions & Order Operations Manager | LATAM

19 minutes ago
Full-time
Senior
Operations
Backblaze

Backblaze

Backblaze is a pioneer in robust, scalable low-cost cloud backup and storage services, offering enterprise hot storage, low-cost backup and archive solutions. With the easiest way to back up all files, Backblaze provides unlimited, unthrottled, and unc...

IT Services
251-1K
Founded 2007

Description

  • Design and implement a scalable deal desk process for standard, non-standard, and enterprise deal structures.
  • Build and enforce an approval authority matrix with Legal, Finance, and Sales leadership.
  • Own order form templates, version control, and field-level standards in Salesforce/CPQ.
  • Create and maintain deal desk SLAs, escalation paths, and exception-handling documentation.
  • Ensure accurate opportunity data is captured before close to support quote-to-cash and revenue operations.
  • Partner with Finance on revenue recognition inputs, billing data quality, and bookings attainment reporting.
  • Own the handoff between Sales close and Finance/Billing to reduce rework and booking errors.
  • Calculate, validate, and distribute commission and incentive payouts on a monthly and quarterly cadence.
  • Manage commission system configuration and employee lifecycle changes in tools such as Spiff.
  • Investigate and resolve commission disputes and report trends to leadership.

Requirements

  • 7–10+ years of experience in Revenue Operations, Sales Operations, or Finance Operations.
  • Proven deal desk experience, including order form management and approval governance.
  • Experience managing sales commissions end to end, including calculation, disputes, and accruals.
  • Experience with commission platforms such as Spiff, CaptivateIQ, or Xactly.
  • Advanced Salesforce fluency, including opportunity data, CPQ, and reporting.
  • Strong process design skills and the ability to build from scratch with minimal structure.
  • Excellent cross-functional communication and stakeholder management skills.
  • Experience at a B2B SaaS or technology company with subscription and/or consumption billing.
  • Exposure to CPQ tools such as Salesforce CPQ or DealHub.
  • Preferred exposure to annual incentive plan design alongside Finance, Sales, and HR.

Benefits

  • Opportunity to join a public, high-growth cloud storage company with significant scale and reach.
  • Work on a role with direct ownership across deal operations and commissions.
  • Backblaze emphasizes learning, development, and growth as part of its culture.
  • The company supports candidates who may not meet every requirement and encourages broad applications.
  • Backblaze is committed to diversity, equity, and inclusion and fostering a sense of belonging.
  • Backblaze is an Equal Opportunity Employer.

Interested in this position?

Apply directly on the company website

Apply Now

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