Customer Account Manager

2 months, 3 weeks ago
Full-time
Mid Level
Customer and Technical Support
Versapay

Versapay

Versapay provides cloud-based accounts receivable automation software and integrated payment solutions that enhance efficiency and cash flow for businesses by facilitating electronic invoice presentment and online payment collaboration with customers.

Capital Markets
51-250
Founded 2006
$16M raised

Description

  • Own and grow a portfolio of existing customers by identifying expansion opportunities across payments, AR automation, collaboration, and cash application solutions.
  • Partner with Customer Success Managers to develop coordinated account strategies and execute strategic account plans.
  • Engage finance, accounting, and IT leaders to understand their priorities, challenges, and digital transformation goals.
  • Lead the commercial motion within accounts, including opportunity identification, qualification, value articulation, proposal development, and commercial negotiation.
  • Serve as the primary point of contact for sales-related activities throughout the expansion cycle.
  • Track, manage, and forecast pipeline activities and provide reliable updates to management.
  • Collaborate cross-functionally with Product, Marketing, Solutions Consulting, and Implementation to support opportunities.
  • Act as a trusted advisor by teaching best practices, uncovering inefficiencies, and recommending tailored solutions that improve collections efficiency.
  • Support customers in reducing manual work, strengthening controls, and increasing the speed and volume of payments.

Requirements

  • 3-5 years of B2B SaaS sales experience.
  • Previous experience in a tech startup selling into finance is a bonus.
  • Exposure to accounting is preferred.
  • Experience managing and growing existing accounts with a strong focus on relationship building and client retention.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to close mid-market deals without executive sponsorship.
  • Strong track record of meeting or exceeding sales quotas.
  • Comfort closing deals with an average selling price of $50K+.
  • Proficiency in CRM software such as Salesforce and in the Microsoft Office suite.
  • Experience with sales engagement platforms such as Salesloft, Outreach, or HVS.
  • Well organized, process-oriented, and able to manage multiple moving pieces while maintaining accurate pipeline hygiene and forecasting.
  • Bias toward action and ability to work independently to close gaps in the forecast.

Benefits

  • Remote work environment.
  • Base salary of $90,000 - $100,000 per year.
  • On-target earnings of $150,000 - $165,000.
  • Opportunity to work with a market-leading fintech platform serving over 10,000 customers.
  • Support from Customer Success Managers, Product Experts, Solution Consultants, and leadership.
  • Equal opportunity employer with a commitment to diversity.

Interested in this position?

Apply directly on the company website

Apply Now

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