Virtualization Backup Engineer (German Speaker)

22 minutes ago
Full-time
Mid Level
DevOps and Infrastructure
Veeam Software

Veeam Software

Veeam Software is the global leader in Backup that delivers Modern Data Protection, offering solutions for virtual environments, enterprises, small businesses, and service providers worldwide.

Internet Software & Services
1K-5K
Founded 2006
$500M raised

Description

  • Perform troubleshooting and analysis, including log file investigation.
  • Act as a technical focal point for fellow IT professionals.
  • Own customer issues from case opening through resolution.
  • Troubleshoot issues within Veeam products and third-party components from Microsoft and VMware.
  • Determine whether issues are known, caused by defects, or related to misconfiguration.
  • Correct issues in break/fix scenarios and explain the resolution process to customers.
  • Document all customer interactions accurately in the CRM system and within SLA.
  • Provide technical assistance for backup and replication recoverability and upgrade testing scenarios.

Requirements

  • Fluent English and German in reading, writing, and speaking.
  • Advanced user or administrative-level experience with Windows Server 2016, 2019, 2022, and 2025.
  • Advanced user or administrative-level experience with Windows 10 and Windows 11.
  • Practical knowledge of TCP/IP, firewall configuration, and networking troubleshooting.
  • Experience troubleshooting NAT, ports, DHCP, and DNS.
  • Knowledge of UNIX and/or Linux is a plus.
  • Experience with VMware ESX(i) is a plus.
  • Experience with Microsoft Hyper-V is a plus.
  • Experience with Microsoft Exchange Server administration and database engines such as SQL or Oracle is a plus.
  • Ability to quickly learn, understand, and explain technical information.
  • Ability and desire to take ownership of client issues through resolution.
  • Excellent time management skills and ability to work in a fast-paced environment.
  • Permanent location must be in Poland, as applications from outside Poland may be declined.

Benefits

  • 21 annual vacation days, with additional days based on tenure.
  • 4 extra global VeeaMe Days for self-care.
  • 24 paid volunteer hours annually through Veeam Cares.
  • Private health, dental, and vision insurance for employees and dependents.
  • Coverage that includes outpatient care, hospitalization, pregnancy monitoring, and psychology support.
  • Monthly meal and lifestyle benefits, including 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform.
  • Life insurance equal to 2× annual gross salary, plus critical illness and disability coverage.
  • Free access to the Bookster library platform.
  • Learning and development opportunities through LinkedIn Learning, O’Reilly, mentoring, workshops, and the Global Day of Learning.

Interested in this position?

Apply directly on the company website

Apply Now

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