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TechOps Engineer

3 weeks, 3 days ago
India
Full-time
Mid Level
Systems Administrator
DevOps and Infrastructure
AWS Cloudflare GCP JIRA Linux
Apply Now
Ocrolus

Ocrolus

Ocrolus is a leading document automation platform in financial services, digitizing bank and credit card statements with over 99% accuracy. It empowers lenders to automate credit decisions, enabling faster access to credit for borrowers.

Banks
251-1K
Founded 2014
$127M raised
View All Jobs 9

Description

  • Monitor and troubleshoot systems, networks, and applications to maintain optimal performance and availability.
  • Proactively identify, resolve, and escalate technical issues, incidents, and outages to minimize downtime.
  • Perform system administration tasks such as server configuration, maintenance, and upgrades.
  • Conduct software and asset inventory audits to protect the organization’s infrastructure and data.
  • Develop and maintain documentation for system configurations, processes, and procedures.
  • Collaborate with external vendors and service providers to resolve technical issues.
  • Evaluate and recommend new technologies, tools, and processes to improve performance, scalability, and reliability.
  • Provide rotational 24/7 support as part of shift-based operations.

Requirements

  • 3 to 5 years of proven experience as an IT Engineer.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and collaboration skills.
  • Working experience with ticketing systems such as Jira.
  • Experience with networking systems such as firewalls, switches, servers, Squid/PXE, and SaaS applications like Google Workspace, JumpCloud, and Cloudflare.
  • Proficiency in Windows and Linux environments, along with scripting.
  • Strong knowledge of systems administration, networking, and IT infrastructure.
  • Comfortable working in shifts on a rotational basis to provide 24/7 support.
  • Experience with cloud platforms such as AWS or GCP is a plus.
  • Experience handling CCTV and biometrics is a plus.

Benefits

  • Remote-first work environment.
  • Opportunity to grow skills and take ownership of work.
  • Meaningful impact at a fast-growing company.
  • Inclusive workplace committed to diversity and belonging.

Interested in this position?

Apply directly on the company website

Apply Now

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