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Sr Product Owner

1 day, 23 hours ago
Canada
Full-time
Senior
Product Owner
Product Management
Agile CRM JIRA Salesforce
Apply Now
Valtech

Valtech

Valtech is a global business transformation company specializing in technology, marketing, and experience design to help clients innovate, connect with consumers, and optimize ROI.

Professional Services
5K-10K
Founded 1993
View All Jobs 28

Description

  • Own, manage, and continuously prioritize the retail team backlog, including features, user stories, improvements, defects, and spikes.
  • Break down retail and clienteling initiatives into clear, actionable user stories with dependencies and testable conditions.
  • Define acceptance criteria and a clear definition of done for each story, and ensure stories are ready for development.
  • Serve as the daily point of contact between retail/business stakeholders, the Product Manager, and the development team.
  • Gather requirements and feedback from store operations, retail and regional teams, and Client Advisor users.
  • Plan stakeholder communications, sprint review visibility, and UAT when changes affect store or regional teams.
  • Lead sprint planning by preparing scope, validating story readiness and capacity, and supporting the sprint goal.
  • Work closely with the team during sprints to clarify requirements, unblock developers, and refine stories as needed.
  • Prepare and facilitate sprint reviews and capture feedback from global and regional stakeholders.
  • Review completed work against acceptance criteria, coordinate UAT and smoke testing, and support launch readiness and change adoption.

Requirements

  • 5+ years of experience in a Product Owner or equivalent role.
  • Experience working in an Agile/SAFe environment, ideally within an Agile Release Train.
  • Hands-on experience with retail/store technologies, ideally clienteling or POS applications such as Brilliance or a comparable platform.
  • Experience with Salesforce (CRM / Sales / Service / Commerce Cloud).
  • Practical knowledge of store operations, POS/retail systems, and Client Advisor workflows.
  • Familiarity with CRM concepts and customer data used for clienteling and prospecting.
  • Proven ability to translate store and business needs into clear, structured digital product requirements.
  • Comfort managing backlogs and delivery in Jira, including Jira X-Ray for test cases.
  • English proficiency is required for regular communication with clients and colleagues outside Quebec.
  • Preferred: prior experience in luxury retail, fashion, or premium brands.
  • Preferred: SAFe certification (e.g., SAFe PO/PM) or equivalent Agile certification.
  • Preferred: experience with omnichannel or unified commerce programs connecting online and offline experiences.
  • Preferred: experience supporting store rollouts and change management across multiple markets or regions.

Benefits

  • Annual salary range of 80,000 CAD to 130,000 CAD, based on experience and location.
  • Full-time role based in Canada.
  • Comprehensive benefits plan available after three months of continuous service.
  • Health coverage with Gold, Silver, or Bronze options, with employer contribution up to 80% depending on plan.
  • Short- and long-term disability insurance.
  • Virtual healthcare access through Dialogue via Sun Life, plus employee and family assistance and mental health support.
  • $500 personal spending account for health, gym, transit, office supplies, or RRSP contributions.
  • Retirement program with 100% match on RRSP contributions through DPSP up to 4%.
  • Flexible vacation program, including 5 days during probation and prorated time for the rest of the year.
  • $30/month personal technology reimbursement from day one.
  • Winter holiday shutdown and flexible hours throughout the year.

Interested in this position?

Apply directly on the company website

Apply Now

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