Business Operations Manager

1 week, 6 days ago
Full-time
Mid Level
Project and Program Management
Trivium Group

Trivium Group

Trivium Group is a full-service Amazon Agency and growth partner that specializes in Amazon PPC, Listings Optimizations, Amazon DSP, and more. With a profit-first approach, their mission is to position products strategically for maximum sales on Amazon...

Media
11-50
Founded 2021

Description

  • Build, document, and maintain SOPs, job scorecards, and operational playbooks in Notion.
  • Audit workflows, identify bottlenecks, and create systems that reduce reliance on tribal knowledge.
  • Maintain operational dashboards, KPI trackers, and role-based scorecards.
  • Lead team accountability through weekly standups, 1:1s, performance reviews, and PIPs when needed.
  • Manage contractor and team payments accurately and on time.
  • Own the hiring pipeline, including posting roles, screening candidates, scheduling, and onboarding new hires.
  • Oversee inventory tracking, demand forecasting, reorder cycles, freight logistics, and shipment timelines.
  • Manage 3PL relationships, monitor SLAs, and help prevent stockouts and overstock.
  • Track operational expenses, monitor budget versus actuals, and deliver monthly OPEX summaries.
  • Support data-driven decision-making and use AI tools to automate repetitive processes.

Requirements

  • 2+ years of experience in Operations or Project Management within e-commerce or DTC.
  • Advanced experience with Notion and/or ClickUp.
  • Daily use of AI tools to build systems and automate workflows.
  • Experience managing remote teams across multiple time zones.
  • Hands-on experience with inventory, 3PL, freight, and forecasting.
  • Comfort reading and interpreting basic financial reports.
  • Experience managing hiring pipelines.
  • Preferred experience scaling a DTC brand from early growth to structured operations.
  • Preferred experience building KPI dashboards and operational scorecards.
  • Preferred experience implementing automation using AI tools and working across multi-vendor or multi-channel supply chains.

Benefits

  • Full-time employment.
  • Remote work with flexibility to work across multiple time zones.
  • Compensation of $50,000–$70,000 per year based on experience.

Interested in this position?

Apply directly on the company website

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