Head of Global Capability Centre

1 week, 6 days ago
Executive
Project and Program Management
DEPT®

DEPT®

DEPT® is a full-service digital agency that combines creativity, technology, and data to deliver innovative digital products and services, helping brands grow and thrive in the evolving digital landscape.

Media
1K-5K

Description

  • Define and execute the multi-year strategy for the Global Capability Centre as a core global delivery hub.
  • Lead the GCC operating model, governance cadence, reporting structure, and performance framework.
  • Design and build the GCC organisational structure, including craft leads, people managers, and operational roles.
  • Set goals, capability standards, performance metrics, and review rhythms across GCC functions.
  • Provide senior technical direction and uphold engineering and delivery standards across the centre.
  • Govern technical assessments, calibrations, and capability frameworks for hiring and team development.
  • Own GCC hiring quality, including sourcing, screening rigor, and technical assessments.
  • Partner with Talent Acquisition, Regional Resource Managers, and leadership teams on workforce planning and talent pooling.
  • Ensure delivery readiness, operational excellence, and predictable performance across global regions.
  • Build an engaged, high-performance culture and support career pathways, leadership development, and skills growth.

Requirements

  • 12+ years of technology leadership experience, including 5+ years leading a GCC, delivery centre, or large-scale offshore hub of 80–200+ people.
  • Proven experience building and scaling teams, including designing organisational structures and hiring senior leadership.
  • Strong engineering or technical delivery background, such as Engineering Manager, Architect, or Technical Delivery Lead.
  • Experience improving technical maturity, delivery quality, and operational reliability.
  • Experience working in a matrix, integrated delivery model where influence and alignment are critical.
  • Experience leading multidisciplinary teams across engineering, QA, data, PM/BA, and operations.
  • Strong stakeholder management experience across multi-client and multi-region delivery teams.
  • Ability to operate effectively in a partner-led model, such as DEPT® and Hexaware.
  • Preferred experience in a digital agency or consulting environment, particularly in global or matrixed delivery structures.
  • Preferred familiarity with modern engineering practices, automation, cloud environments, and QA acceleration.
  • Preferred exposure to AI-assisted QA or productivity-enhancing engineering tools.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Clinic Director/Physical Therapist

Upstream Rehabilitation 251-1K Health Care Providers & Services

Drayer Physical Therapy, part of the Upstream Rehabilitation network, is hiring a Clinic Director/Physical Therapist in Punxsutawney, PA to lead an outpatient orthopedic clinic while providing patient care and driving team and clinic performance.

39 minutes ago

Manufacturing & Supply Chain Professional (Mid-Senior Level)

Hire Resolve US Internet Software & Services

Hire Resolve is recruiting mid- to senior-level Manufacturing & Supply Chain Professionals for Australia-based operations focused on improving production, supply chain performance, quality, and operational efficiency.

ERP
1 hour, 32 minutes ago

Production Manager - Trenton (2nd shift)

Carvana 10K-50K Automotive

Carvana is hiring a Reconditioning Manager to oversee daily operations and lead a vehicle inspection center team in a lean manufacturing environment to meet quality, production, and cost goals.

1 hour, 56 minutes ago

Warehouse Area Manager, 3PL

Spreetail 251-1K Internet Software & Services

Spreetail is seeking a Warehouse Area Manager to lead on-site 3PL operations at its Berlin fulfilment centre with oversight of the Rheine/Düsseldorf facility, ensuring efficient execution, KPI performance, and alignment between warehouse partners and central teams.

ERP
2 hours, 16 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers