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Senior Director, Fulfillment Operations

1 hour, 18 minutes ago
United States
Full-time
Lead
Operations Manager
Project and Program Management
Apply Now
ShipBob

ShipBob

ShipBob is a global ecommerce fulfillment solution that empowers businesses to scale, offer 2-day shipping, manage inventory, and streamline shipments. With a focus on simplifying the shipping process, ShipBob provides best-in-class supply chain soluti...

Air Freight & Logistics
251-1K
Founded 2014
$330M raised
View All Jobs 16

Description

  • Develop, coordinate, and implement a supply chain vision and plan that meets merchant demand.
  • Partner cross-functionally with supply chain planning, order fulfillment, customer service, logistics, distribution, and inventory management teams.
  • Manage and direct a large ShipBob fulfillment team, including setting vision, standards, and operating expectations.
  • Lead the function to improve customer delivery, cost performance, productivity, and quality outcomes.
  • Own fulfillment-related costs across inbound, fulfillment, and outbound sortation networks.
  • Establish performance objectives and develop operational metrics aligned to those objectives.
  • Build, develop, and maintain a strong talent organization aligned with ShipBob’s culture and strategy.
  • Drive associate engagement and create an environment focused on communication, continuous improvement, and innovation.
  • Ensure strategic and operational decisions support a safe, legal, and quality-compliant supply chain.
  • Provide guidance and oversight to ShipBob Innovation Centers and Fulfillment Network management teams.

Requirements

  • BS/BA degree in Transportation, Logistics, Supply Chain, or a related field from an accredited college or university; MBA or MA/MS in supply chain management is a plus.
  • 12+ years of experience in end-to-end supply chain leadership.
  • Experience across integrated business planning, warehouse and distribution management, logistics, and customer service.
  • Extensive knowledge of parcel, freight, and intermodal transportation.
  • Knowledge and practice of lean manufacturing methodologies, logistics management, domestic and international transportation, and continuous improvement metrics.
  • Proven experience using cutting-edge AI technology to optimize workflows, decision-making, and innovation.
  • Excellent research skills and strong business acumen.
  • Experience managing P&L responsibility for $200M+ in annual supply chain/logistics spend.
  • Availability to work remotely in one of the listed U.S. states.
  • Experience leading large, multi-functional teams and operating in a high-growth environment (preferred by role context).

Benefits

  • Competitive total compensation with a pay-for-performance approach.
  • Base salary range of $167,832 to $279,720.
  • Eligibility for the company’s discretionary bonus plan.
  • Medical, dental, vision, and basic life insurance.
  • Paid maternity/parental leave program.
  • Paid holidays and flexible time off.
  • Paid sick leave.
  • Wellness days, one day per quarter.
  • 401(k) match.
  • Access to ShipBob’s AI and productivity tools from day one at no cost.

Interested in this position?

Apply directly on the company website

Apply Now

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