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Business Operations Manager

30 minutes ago
France, Spain, Belgium, Portugal, United Arab Emirates, Philippines
Full-time
Junior
Operations Manager
Operations
ClickUp E-commerce Notion
Apply Now
Trivium Group

Trivium Group

Trivium Group is a full-service Amazon Agency and growth partner that specializes in Amazon PPC, Listings Optimizations, Amazon DSP, and more. With a profit-first approach, their mission is to position products strategically for maximum sales on Amazon...

Media
11-50
Founded 2021
View All Jobs 16

Description

  • Own inventory tracking, demand forecasting, and reorder cycles to prevent stockouts and overstock.
  • Manage supplier and manufacturer relationships, including China-based partners, and hold them accountable to lead times and quality.
  • Coordinate freight and shipment timelines across the China-to-U.S. pipeline, including customs, duties, and tariffs.
  • Manage 3PL relationships and monitor service-level agreements.
  • Build and maintain operational dashboards, KPI trackers, and role-based scorecards.
  • Document SOPs and job scorecards in Notion and eliminate reliance on tribal knowledge.
  • Audit workflows, remove bottlenecks, and automate repetitive work using AI tools.
  • Serve as the day-to-day point of contact for the team and run weekly standups and 1:1s.
  • Lead performance reviews, underperformance conversations, and PIPs when needed.
  • Run hiring pipelines, maintain job descriptions, and oversee structured onboarding.

Requirements

  • 2+ years of experience in Operations or Project Management within e-commerce or DTC.
  • Hands-on supply chain experience with inventory, 3PL, freight, and forecasting (required).
  • Advanced Notion and/or ClickUp experience (required).
  • Daily use of AI tools to build systems and automate workflows.
  • Experience managing remote teams across time zones.
  • Comfort interpreting basic financial reports.
  • Experience managing hiring pipelines.
  • Direct experience operating across China and U.S. markets, including sourcing, manufacturing, and cross-border logistics (preferred).
  • Experience scaling a DTC brand from early growth into structured operations (preferred).
  • Experience building KPI dashboards and operational scorecards (preferred).
  • Multi-vendor, multi-channel supply chain exposure (preferred).
  • Experience implementing AI-driven automation (preferred).

Benefits

  • Remote full-time role.
  • Compensation based on experience.
  • Clear 30/60/90-day success milestones.
  • Opportunity to own core operations and make autonomous decisions.
  • Chance to help build the operational foundation of a fast-growing DTC brand.

Interested in this position?

Apply directly on the company website

Apply Now

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