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Vice President - Service Operations (BAS Service)

19 minutes ago
United States
Full-time
Executive
Operations Manager
Customer and Technical Support
Apply Now
Albireo Energy

Albireo Energy

Albireo Energy specializes in providing building automation and energy services aimed at enhancing energy efficiency in commercial and institutional buildings across the nation.

Construction & Engineering
251-1K
Founded 2014
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Description

  • Drive enterprise service operational and financial performance across all divisions.
  • Lead regular service business reviews and execute corrective actions to improve results.
  • Own and continuously improve the service operating model, including staffing, workflows, systems, and expectations.
  • Establish standard service processes, scorecards, dashboards, and performance reporting.
  • Lead continuous improvement initiatives to increase productivity, responsiveness, quality, customer satisfaction, and profitability.
  • Develop onboarding, training, coaching, succession planning, and career pathways for service leaders and technicians.
  • Lead the development and deployment of intelligent service offerings and related support models.
  • Improve project-to-service transitions and expand recurring revenue retention through standardized lifecycle service programs.
  • Partner with executive and cross-functional leaders to shape long-term service strategy and support acquisitions or integrations.

Requirements

  • BS in Engineering, Business, or a related field is required.
  • 15+ years of progressive leadership experience managing large-scale service operations.
  • Experience leading multi-location or geographically dispersed service organizations.
  • Experience in Building Automation, HVAC, Mechanical, Electrical, or a related technical services industry.
  • Proven ability to develop enterprise-wide operating standards, service processes, and performance management systems.
  • Strong experience leading KPI-driven operational excellence initiatives using Lean, Continuous Improvement, or similar methodologies.
  • Demonstrated success developing service leaders, technicians, and technical organizations through coaching, training, and succession planning.
  • Experience leading organizational change and digital service transformation through new processes, technologies, operating models, and connected service solutions.
  • Strong financial and business acumen with experience improving profitability, productivity, gross margin, and operational performance.
  • Excellent leadership, communication, collaboration, and executive influencing skills across distributed organizations.

Benefits

  • $185k-$280k salary range, DOE.
  • Medical, dental, and vision insurance.
  • Basic and voluntary life insurance.
  • Short-term and long-term disability coverage.
  • Paid vacation, paid sick time, and paid holidays.
  • 401(k) with company match.
  • Pre-employment background and drug screening may be required.
  • Must be authorized to work in the United States.

Interested in this position?

Apply directly on the company website

Apply Now

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