Account Executive, Expansion

4 days, 4 hours ago
Full-time
Mid Level
Sales and Business Development
Triple Whale 🐳

Triple Whale 🐳

Triple Whale centralizes the metrics from all the tools you use, right into your pocket. We simplify, inform & save you time! Transform your data into profitable growth. Triple Whale lets you easily manage and automate analytics, attribution, merchandi...

IT Services
51-250
Founded 2021

Description

  • Own upsell and cross-sell revenue across an assigned EMEA customer portfolio.
  • Build a proactive expansion pipeline through account research, targeted outreach, adoption signals, and customer conversations.
  • Identify customer business problems and connect proposed solutions to measurable outcomes.
  • Develop relationships with founders, ecommerce leaders, marketing teams, finance stakeholders, and other decision-makers.
  • Build evidence-based business cases for additional investment.
  • Partner with Customer Success on account plans, outreach, adoption issues, and expansion opportunities.
  • Run relevant product demonstrations and evaluations with Solutions and product specialists.
  • Manage discovery, qualification, proposals, negotiation, procurement, forecasting, and close.
  • Document scope, expectations, and success criteria for a smooth post-sale transition.
  • Share customer needs, objections, and buying patterns to improve the EMEA expansion motion.

Requirements

  • Experience in quota-carrying B2B SaaS sales, expansion, or commercial account management.
  • Track record of proactively growing existing accounts beyond renewals or inbound upgrades.
  • Strong discovery skills and ability to uncover underlying business problems.
  • Experience managing full sales cycles, including demonstrations, business cases, negotiation, and closing.
  • Ability to build relationships with users and senior budget holders.
  • Sound commercial judgment regarding opportunity prioritization and specialist involvement.
  • Experience managing a portfolio, prioritizing time, and maintaining accurate CRM records and forecasts.
  • Experience selling ecommerce, marketing technology, analytics, or AI software preferred.
  • Familiarity with ecommerce metrics such as customer acquisition cost, return on ad spend, lifetime value, and profitability preferred.
  • Additional languages relevant to the assigned EMEA territory preferred.

Benefits

  • Remote work environment.
  • Equal opportunity employer committed to diversity and inclusion.
  • Opportunity to work on AI, ecommerce, analytics, and marketing technology products.

Interested in this position?

Apply directly on the company website

Apply Now

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