Account Executive, Expansion (EST)

23 hours, 39 minutes ago
Full-time
Junior
Sales and Business Development
Triple Whale 🐳

Triple Whale 🐳

Triple Whale centralizes the metrics from all the tools you use, right into your pocket. We simplify, inform & save you time! Transform your data into profitable growth. Triple Whale lets you easily manage and automate analytics, attribution, merchandi...

IT Services
51-250
Founded 2021

Description

  • Own and grow a portfolio of existing Triple Whale customers through strategic upsell and cross-sell opportunities.
  • Build trusted relationships with key stakeholders and act as a strategic advisor to customer businesses.
  • Proactively identify growth opportunities using customer goals, product adoption, account health, and business performance.
  • Develop a deep understanding of each customer's ecommerce strategy, tech stack, and growth objectives.
  • Partner with customers to align Triple Whale solutions with evolving needs and business priorities.
  • Lead commercial conversations, presentations, and negotiations with customer decision-makers.
  • Create scalable plays and workflows that use account signals, usage trends, and customer behavior to drive expansion.
  • Monitor account performance, product adoption, utilization trends, and customer sentiment to uncover opportunities and mitigate risk.
  • Collaborate with Customer Success, Support, Product, and Marketing to maximize customer outcomes and retention.
  • Help define and improve the expansion process as the team scales.

Requirements

  • 3+ years of experience in SaaS sales, account management, customer success, or a related customer-facing role.
  • Proven track record of growing existing customer relationships and exceeding revenue goals.
  • Strong consultative selling skills with the ability to connect customer challenges to business value.
  • Exceptional communication and relationship-building abilities.
  • Highly empathetic and customer-centric approach with the ability to earn trust and influence stakeholders.
  • Analytical and data-driven mindset with the ability to identify patterns, opportunities, and risks across customer accounts.
  • Curiosity about ecommerce, digital marketing, and the challenges modern brands face.
  • Comfort operating in a fast-moving environment with ambiguity, ownership, and multiple competing priorities.
  • Self-starter who thrives with autonomy and the opportunity to build.
  • Experience in expansion, strategic consulting, or similar revenue-focused customer roles is a plus.

Benefits

  • Remote-first role (#LI-Remote).
  • Competitive compensation benchmarked against growth-stage companies.
  • Salary range designed to stay balanced and competitive across U.S. locations.
  • Opportunity to help shape and scale the company’s expansion motion.
  • Inclusive, equal opportunity workplace committed to diversity.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Enterprise Account Executive (Northeast - State)

Verkada 1K-5K Professional Services

Verkada is hiring a sales professional to drive new enterprise business with state agencies, manage the full sales cycle, and support customer growth for its AI-powered physical security platform.

23 hours, 24 minutes ago

Senior Commercial Finance Broker

Tide 51-250 Banks

Tide is hiring a Senior Business Finance Specialist to support UK small businesses in finding the right finance products through member-focused sales conversations and partner lender matching.

CRM Salesforce
23 hours, 24 minutes ago

Senior Account Executive, Navy Sector

Mattermost 51-250 Professional Services

Mattermost is hiring a Senior Account Executive – Federal (Navy Focus) to own and grow its Navy territory by managing strategic sales, renewals, and partner-led expansion across the U.S. Navy ecosystem.

Cybersecurity DevSecOps Salesforce
23 hours, 24 minutes ago

Enterprise Account Executive (Founding Hire)

Mission Inbox 1-10 Professional Services

Mission Inbox is hiring its first dedicated Enterprise Account Executive to drive new enterprise sales for its remote B2B email infrastructure platform serving high-volume sales, marketing, and transactional email customers.

HubSpot SendGrid Twilio
23 hours, 24 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers