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Appointment Setter (Part-Time)

3 weeks, 6 days ago
Philippines
Part-time
Junior
Business Development
Sales and Business Development
CRM
Apply Now
Treantly - Outsource to the Philippines

Treantly - Outsource to the Philippines

Treantly offers modern outsourcing services connecting businesses with remote staff in the Philippines to enhance customer experiences.

Professional Services
View All Jobs 29

Description

  • Answer inbound calls from potential and existing customers in a professional and friendly manner.
  • Gather key information about each customer’s project, timeline, budget, and needs.
  • Qualify leads based on the company’s service offerings and project fit.
  • Schedule appointments, consultations, and follow-up calls for the internal team.
  • Manage and update opportunities in the company’s tracking system or CRM.
  • Follow up with leads to confirm details, appointments, and next steps.
  • Provide basic information about services and guide customers through the initial inquiry process.
  • Identify light upselling opportunities when additional services or project needs arise.
  • Keep accurate notes on customer conversations, project details, and follow-up requirements.
  • Coordinate with the internal team to ensure qualified leads are properly handed off.

Requirements

  • Previous experience as an Appointment Setter, Customer Service Representative, Sales Support Specialist, or in a similar role.
  • Strong verbal communication skills and confidence handling inbound calls.
  • Experience qualifying leads and asking discovery questions.
  • Comfortable scheduling appointments and managing follow-ups.
  • Organized and detail-oriented when tracking customer information and opportunities.
  • Able to communicate warmly, professionally, and clearly with homeowners or potential clients.
  • Comfortable with light upselling and identifying customer needs.
  • Experience with CRM tools, scheduling tools, spreadsheets, or similar systems is preferred.
  • Ability to work independently and follow established processes.
  • Prior experience in home improvement, construction, renovation, real estate, or service-based businesses is a plus, but not required.

Benefits

  • Remote work setup.
  • Part-time schedule aligned to EST.
  • Opportunities for growth and advancement.

Interested in this position?

Apply directly on the company website

Apply Now

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