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Infrastructure / DevOps Engineer

1 month ago
United States
Full-time
Senior
DevOps Engineer
DevOps and Infrastructure
AWS AWS CDK CI/CD Datadog DNS Docker Encryption GitHub Actions Grafana HIPAA Jenkins Kubernetes Load Balancing Terraform
Apply Now
Transform9

Transform9

Transform9 offers an automated voice bot virtual assistant designed for physician practices, enabling patients to engage in intelligent conversations using the existing practice phone number or website, without the need for additional apps or new phone...

Internet Software & Services
1-10
Founded 2019
View All Jobs 8

Description

  • Design, build, and manage AWS infrastructure for a real-time, high-availability voice AI platform.
  • Own CI/CD pipelines, including build, test, deploy, and rollback automation across all environments.
  • Define and implement infrastructure as code using Terraform, CDK, or equivalent tools.
  • Monitor platform health, define SLOs/SLAs, and build alerting and observability tooling.
  • Respond to infrastructure incidents, lead resolution efforts, and drive post-mortems.
  • Harden infrastructure to meet HIPAA requirements, including encryption, access controls, audit logging, and network security.
  • Partner with engineering teams to improve system performance, cost efficiency, and scalability.
  • Grow the SRE practice by developing runbooks, incident response playbooks, chaos engineering, and reliability reviews.

Requirements

  • 5+ years of experience in infrastructure, DevOps, or cloud engineering roles.
  • Deep hands-on AWS experience with services such as ECS/EKS, Lambda, RDS/Aurora, S3, VPC, IAM, and CloudWatch.
  • Proficiency with infrastructure-as-code tools, with Terraform preferred.
  • Strong CI/CD pipeline experience with GitHub Actions, Jenkins, or equivalent tools.
  • Solid understanding of networking, security groups, load balancing, and DNS.
  • Experience with container orchestration technologies such as Docker, Kubernetes, or ECS.
  • Familiarity with observability tools such as Datadog, Grafana, or CloudWatch.
  • Understanding of HIPAA infrastructure requirements, including encryption at rest/in transit, audit trails, and access controls.
  • Site Reliability Engineering background or formal SRE experience is preferred.
  • Experience supporting real-time or high-throughput systems such as voice or streaming platforms is preferred.
  • AWS certifications such as Solutions Architect, DevOps Engineer, or SysOps are preferred.
  • Experience with multi-region or active-active deployment architectures is preferred.
  • Database administration or performance tuning experience is preferred.

Benefits

  • Top-tier medical, dental, and vision coverage.
  • 401(k) retirement plan.
  • Paid time off and holidays.
  • Paid parental leave.
  • Remote role available across the US.
  • Hybrid schedule for candidates in the Birmingham, AL area, with 3 days in the office and 2 days remote.

Interested in this position?

Apply directly on the company website

Apply Now

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