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Director, Partnerships Operations

3 weeks, 6 days ago
Canada
Lead
Operations Manager
Sales and Business Development
GCP Salesforce Tableau
Apply Now
Toptal

Toptal

Toptal is a curated talent marketplace connecting freelance software developers, designers, finance experts, product managers, and project managers with businesses globally. With a focus on top 3% talent in software engineering, design, and finance, To...

Construction & Engineering
5K-10K
Founded 2010
$4M raised
View All Jobs 17

Description

  • Operationalize the full partnership lifecycle from identification and onboarding through contracting, enablement, launch, tier progression, and ongoing reviews.
  • Own high-volume partner onboarding and administration, including registrations, applications, documentation, certifications, training, and portal management.
  • Build and manage the operating infrastructure needed to scale Toptal’s marketplace and partner ecosystem.
  • Coordinate across Practice Leaders, Sales, Legal, Finance, and other teams to move partnerships forward and keep deliverables on track.
  • Track partner requirements, benefits, commitments, certifications, and tier progression across the partnerships portfolio.
  • Translate signed partnerships into GTM execution through sales enablement, listings, co-sell processes, and internal adoption.
  • Run the partnerships steering committee cadence and maintain visibility into pipeline, blockers, milestones, owners, and next steps.
  • Develop repeatable workflows, documentation, tracking, and systems to replace manual, one-off execution.
  • Support Services Leadership on new business opportunities and ad-hoc projects.
  • Continuously improve partnership execution speed, consistency, and operational effectiveness.

Requirements

  • Bachelor’s degree is required.
  • 8+ years of experience in partnerships operations, business operations, professional services, sales operations, process improvement, or a related role.
  • Experience in partnerships strategy and program management is required.
  • Proven experience managing both strategic projects and day-to-day operations in a fast-paced, high-growth environment.
  • High degree of ownership and willingness to operate at both strategic and executional levels.
  • Strong stakeholder management and cross-functional collaboration skills.
  • Excellent communication and problem-solving abilities.
  • Outstanding written and verbal communication skills.
  • Proficiency with Salesforce, Tableau, Claude, Gemini, Slack, and Google Suite (Sheets, Docs, BigQuery).
  • Experience working in a remote, English-only environment and ability to work without visa sponsorship or assistance.

Interested in this position?

Apply directly on the company website

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