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(Senior) Account Manager, Managed Clients

3 days, 21 hours ago
Poland
Full-time
Senior
Account Manager
Sales and Business Development
Apply Now
Testronic

Testronic

Testronic specializes in providing quality assurance and testing services across the digital media spectrum, ensuring that clients in various industries, including media, entertainment, gaming, education, e-commerce, and consumer electronics, can deliv...

Internet Software & Services
1K-5K
Founded 1998
View All Jobs 2

Description

  • Own the strategic roadmap by aligning Testronic’s capabilities with the client’s long-term product ROI and shifting relationships from vendor to partner.
  • Drive outcome-led growth by identifying and executing complex cross-sell opportunities that solve structural quality bottlenecks and mitigate high-stakes development risks.
  • Navigate complex stakeholder maps by building and influencing networks across client leadership (CTOs, Studio Heads) and production to integrate Testronic into decision-making.
  • Implement quality governance by leading adoption of 'Shift Left' readiness and design frameworks and challenging client processes that threaten delivery or player experience.
  • Translate data into value by shifting reporting from reactive KPIs (bug counts) to leading indicators (risk heat-maps) and delivering actionable business intelligence.
  • Bridge the Dev-Ops divide by collaborating with internal Ops and PMs to ensure 'Quality by Design' is executed and holding teams accountable to shared outcomes.
  • Act as a market intelligence thought partner advising clients on evolving strategies in response to industry shifts like AI integration and the $100 game economy.
  • Protect commercial outcomes by aligning client expectations with internal delivery to safeguard margins and reputation.

Requirements

  • 5+ years of consultative account management experience in AAA games or related tech with a proven track record of value-based selling.
  • Deep technical fluency in the SDLC and QA/Localization methodologies (mandatory) and the ability to communicate at a Technical Director level.
  • Documented history of identifying client bottlenecks and pitching unconventional, high-impact solutions (Challenger mindset).
  • Strong analytical and storytelling ability to synthesize complex production data into a compelling narrative of risk mitigation.
  • Experience aligning client expectations with internal delivery teams to protect margins and company reputation (operational bridge-building).
  • Superior negotiation skills and a results-first commercial orientation (commercial assertiveness).
  • Experience working with senior client stakeholders (CTOs, Studio Heads) and cross-functional internal teams (preferred).
  • Familiarity with industry trends such as AI integration and high-value game economics (preferred).

Benefits

  • Influence the quality strategy for globally recognized entertainment brands.
  • High-autonomy, dynamic international environment where strategic impact is rewarded.
  • Access to senior leadership and mentorship for career growth.
  • Competitive compensation with performance-based incentives.

Interested in this position?

Apply directly on the company website

Apply Now

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