Testronic

Testronic specializes in providing quality assurance and testing services across the digital media spectrum, ensuring that clients in various industries, including media, entertainment, gaming, education, e-commerce, and consumer electronics, can deliv...

Internet Software & Services

Information Technology

1K-5K (1750)

Founded 1998

3 open positions

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Global Partnership Manager, Managed Clients, EU

2 weeks, 3 days ago

United Kingdom, Poland

Full-time

Senior

Account Manager

Sales and Business Development

CRM Salesforce Zoho CRM

Apply Now

Testronic

Internet Software & Services

1K-5K

Founded 1998

View All Jobs 3

Description

Act as the primary point of contact for assigned managed clients and handle inquiries with a client-first approach.
Develop and support strategic account plans to strengthen client relationships and achieve growth targets.
Lead and support upsell, cross-sell, and renewal opportunities, including contracting.
Build and maintain relationships with internal and external stakeholders to support client satisfaction, retention, and growth.
Expand relationships within client accounts by engaging mid-level contacts and leveraging senior leadership when needed.
Maintain accurate client records and track contract updates, renewals, and service performance.
Collaborate with Sales, Operations, Finance, Project Managers, and QA Managers to ensure seamless service delivery.
Produce regular progress, performance, and sales reports for clients and internal leadership.
Monitor account health to ensure services meet client needs and budgets.
Contribute ideas to improve client management processes and create or customize sales assets as needed.

Requirements

Experience in the gaming industry, ideally with QA outsourcing exposure.
Professional experience in account management and sales with a strong client-first mindset.
Proven track record of achieving or exceeding sales and customer satisfaction targets.
Ability to develop and maintain broad, deep relationships across multiple levels within client organizations.
Strong written, verbal communication, and presentation skills.
Excellent organizational skills, strong attention to detail, and ability to manage multiple accounts simultaneously.
Proficiency with productivity and CRM tools such as Salesforce, MS Office, Zoho, or equivalent.
Ability to work independently and collaboratively in a fast-paced environment.
Willingness to travel as required.
Knowledge of quality assurance and testing services is a plus.
Self-driven and results-oriented.
Professional certification in Account Management, such as SAMA or equivalent, is preferred.

Benefits

International and dynamic work environment in a growing industry.
Opportunity to work with recognized gaming, entertainment, and technology brands.
Career development opportunities with training and mentorship.
Competitive compensation with performance-based incentives.

Interested in this position?

Apply directly on the company website

Apply Now

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