Associate Principal Solutions Architect

1 day, 18 hours ago
Full-time
Lead
Customer and Technical Support
Tekion

Tekion

Tekion is a leading provider of cloud-native automotive platforms that unify DMS, CRM, Digital Retail, Analytics, and more. Their AI-powered software enables personalized selling, upsell, and cross-sell opportunities, driving revenue and profitability....

IT Services
1K-5K
Founded 2016
$435M raised

Description

  • Serve as the primary technical point of contact for OEM program teams and consulting or systems integration partners.
  • Build and maintain trusted relationships with senior stakeholders across OEM product, technology, and program management organizations.
  • Lead onsite workshops, discovery sessions, executive presentations, and other engagement milestones.
  • Translate complex OEM business requirements into well-defined technical solution designs.
  • Evaluate solution tradeoffs and communicate scope, timeline, and risk implications to stakeholders.
  • Lead technical scoping and effort estimation for new and evolving program initiatives.
  • Define integration patterns, API contracts, and data flow designs for OEM programs.
  • Collaborate with product and engineering teams to develop prototypes, proofs of concept, and reference architectures.
  • Create and maintain technical artifacts such as BRDs, PRDs, API specifications, and solution architecture documents.
  • Support integration delivery by guiding partner and internal engineering teams on platform capabilities, APIs, and data models.
  • Resolve technical blockers related to SSO provisioning, data synchronization, and cross-system dependencies.
  • Communicate platform capabilities, solution designs, and delivery status to both technical and executive audiences.

Requirements

  • 8+ years of experience in solutions architecture, technical pre-sales, or senior technical/product roles.
  • Meaningful experience supporting automotive digital retail programs in a B2B context.
  • Deep expertise in automotive retail domains, including vehicle desking, F&I, menu selling, lending and financing workflows, and DMS integrations.
  • Experience working at the interface of OEM programs and dealership technology.
  • Experience navigating large consulting or systems integration firms such as Big 4, Accenture, or Deloitte.
  • Strong solution design skills, including the ability to define integration architectures, evaluate tradeoffs, scope effort, and produce technical documentation.
  • Hands-on proficiency with REST APIs and integration tooling such as Postman.
  • Comfort reading and producing API specifications and data flow diagrams.
  • Excellent interpersonal and communication skills with the ability to build trust with senior stakeholders and lead executive-level discussions.
  • Experience maintaining project documentation in Confluence and Jira in agile delivery environments.
  • Direct experience supporting an OEM Digital Retail program such as Hyundai, GM, Honda, or Stellantis is preferred.
  • Working knowledge of fixed operations, including service, parts, and repair workflows, is preferred.
  • Familiarity with digital document management, e-contracting, and forms workflows is preferred.
  • Experience with SaaS or cloud-native platform architecture in automotive, supply chain, or enterprise software is preferred.
  • Exposure to CRM, online retail checkout, or consumer-facing digital retail platforms integrated with back-office DMS systems is preferred.

Benefits

  • Base salary range of $183,000 to $305,000 USD.
  • Eligibility for equity compensation.
  • Eligibility for a bonus or commission based on individual or company performance.
  • Compensation may be adjusted based on geographic location, work experience, education, licensure requirements, and skill level.
  • Equal Employment Opportunity employer commitment.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Professional Services Manager, Fleet

Axon 1K-5K Professional Services

Axon is hiring a remote, post-sale Fleet Services specialist to deploy customer network, hardware, and software solutions for Axon Fleet implementations across the United States.

1 day, 5 hours ago

Regional Support Manager, Professional Services

Axon 1K-5K Professional Services

Axon is hiring a Regional Support Manager for Italy to drive customer success and adoption of its TASER and broader product ecosystem across public safety and adjacent sectors in the region.

AWS Azure DHCP DNS Embedded Systems MySQL PostgreSQL Salesforce SQL Server TCP/IP Trello
1 day, 6 hours ago

Professional Services Manager, Dedrone

Axon 1K-5K Professional Services

Axon is hiring a remote, U.S.-based deployment professional to lead customer rollouts of drone and safety technology across public safety environments.

DHCP
1 day, 6 hours ago

Manager, Solutions Architect

Axon 1K-5K Professional Services

Axon is hiring a Manager, Solutions Architects to lead a team supporting Real-Time Operations customer engagements, solution delivery, and architecture processes for public safety deployments.

1 day, 6 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers