Client Success Director - Revenue Cycle Management (RCM)

40 minutes ago
Full-time
Senior
Customer and Technical Support
TDS Global Solutions

TDS Global Solutions

TDS Global Solutions (formerly TeleDevelopment Services Inc.) is a top human capital solutions provider offering executive recruitment, talent assessments, outsource vendor selection, management & consulting services. With 30 years of experience, TDS a...

Professional Services
51-250
Founded 1991

Description

  • Develop and execute sales strategies to expand services within the existing client base.
  • Set annual and multi-year revenue targets and manage pipeline to achieve growth goals.
  • Identify target services, verticals, and offerings to maximize expansion opportunities.
  • Maintain executive relationships with key decision-makers across client portfolios.
  • Lead the full sales lifecycle from opportunity generation through new Statement of Work execution.
  • Partner with marketing on demand generation and brand positioning.
  • Manage forecasting, pipeline accuracy, and reporting for executive leadership.
  • Implement sales processes, tools, and CRM best practices to improve efficiency.
  • Collaborate with delivery, implementation, finance, and legal teams on handoff, pricing, contracts, and risk.
  • Own revenue growth, bookings, profitability, and sales performance metrics.

Requirements

  • 5+ years of sales and business development experience in healthcare, including RCM services.
  • Proven track record of closing large, complex multi-million dollar deals.
  • Experience selling to hospitals, health systems, and physician organizations.
  • Deep understanding of end-to-end revenue cycle operations and outsourcing models.
  • Experience with tech-enabled healthcare RCM solutions across the revenue cycle.
  • Strong executive presence and ability to influence C-level stakeholders.
  • Consultative and solution-based selling expertise.
  • Strong financial and commercial acumen.
  • Ability to build and scale high-performing sales organizations is a plus.
  • Ability to travel 30-50% for sales activities, client meetings, conferences, and industry events.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) and IRA retirement plan.
  • Paid time off including vacation, sick, and public holidays.
  • Work from home option.

Interested in this position?

Apply directly on the company website

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