Strategic Accounts VP (Platinum)

21 minutes ago
Full-time
Lead
Customer and Technical Support
Garner Health

Garner Health

Garner Health provides a range of short and long-term consulting services designed to assist healthcare institutions in effectively navigating the complexities of the contemporary American healthcare system, with a focus on management strategies amid o...

Specialized Consumer Services
Founded 2011

Description

  • Own retention and upsell efforts for jumbo employer clients with 5,000+ lives.
  • Partner with account managers to deliver an excellent client experience.
  • Advise clients on plan design, cost trend management, and plan performance.
  • Build and manage key strategic broker and client relationships.
  • Monitor client health and proactively address account risks.
  • Resolve strategic client problems and ensure Garner delivers value to employers and members.
  • Collaborate with product, data, and technology teams to create customized reporting and ROI presentations.

Requirements

  • 10+ years of experience in a commercially oriented account management or sales role in the employee benefits space.
  • Deep knowledge of health plan design and benefits strategy.
  • Experience advising jumbo employer clients on benefits strategy and cost performance.
  • Proven track record of meeting retention and upsell targets year over year.
  • Strong communication and presentation skills.
  • Ability to work effectively in an ambiguous, rapidly evolving, fast-paced startup environment.
  • Self-starter with strong problem-solving skills.
  • Comfort with remote work and occasional travel to NYC headquarters.
  • Travel up to 25% of the time.
  • Experience working on a high-performing, mission-driven team with intense urgency and strong accountability is preferred.

Benefits

  • Base salary range of $325,000 to $395,000.
  • Commission eligibility.
  • Equity incentive plan.
  • Flexible PTO.
  • Medical, dental, and vision plan options.
  • 401(k) retirement plan.
  • Teladoc Health access.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Customer Success Manager

AJAIA | AI Consultancy 1-10 management consulting

RDAI Labs is hiring a Customer Success Manager to support its Ethos Intelligence AI platform for K-12 education, owning the customer journey from onboarding through adoption and ongoing support.

Generative AI
6 minutes ago

Customer Onboarding & Success Manager

AJAIA | AI Consultancy 1-10 management consulting

RDAI Labs is hiring a Customer Onboarding & Success Manager to guide school and district customers after purchase, driving onboarding, adoption, and ongoing support for its Ethos Intelligence AI platform in K-12 education.

Generative AI
6 minutes ago

Customer Experience Manager

AJAIA | AI Consultancy 1-10 management consulting

RDAI Labs is hiring a Customer Experience Manager to own post-sale customer onboarding, adoption, support, and success for its Ethos Intelligence platform in K-12 education.

Generative AI
6 minutes ago

EdTech Customer Success Manager

AJAIA | AI Consultancy 1-10 management consulting

RDAI Labs is hiring a Customer Success Manager to own post-sale customer relationships for Ethos Intelligence, supporting K-12 educators and district teams as they onboard, adopt, and get value from the platform.

Generative AI
6 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers