RemoteLeaf Logo
Log in Sign up

Sr. Partner Operations Manager

2 weeks, 6 days ago
United States
Full-time
Senior
Partnerships Manager
Sales and Business Development
Apply Now
SWORD Health

SWORD Health

SWORD Health provides AI-powered digital physical therapy solutions designed to prevent pain, support recovery, and enhance overall health, while also aiming to transform the rehabilitation industry through innovative technology and clinical oversight.

Health Care Providers & Services
251-1K
Founded 2015
$324M raised
View All Jobs 18

Description

  • Own operational execution for an assigned partner portfolio, including configuration, file feeds, billing, integrations, and reporting.
  • Lead implementations and ongoing operational work for new and existing partners.
  • Coordinate internally to keep partner commitments and timelines on track.
  • Run partner escalations through to resolution and involve the right internal teams when needed.
  • Prepare for and deliver account or partner business reviews.
  • Serve as the day-to-day operational point of contact for partner and partner-customer stakeholders.
  • Partner with Partner Sales, Client and Data Operations, Product, and Customer Success to keep partnerships running smoothly and identify risk early.

Requirements

  • Experience owning complex operational workflows for external partners or clients, such as billing, integrations, data or file feeds, or similar systems-level work.
  • Comfort operating across ambiguity with multiple internal and external stakeholders.
  • Strong analytical and critical thinking skills with clear, concise communication.
  • High initiative and sound judgment to act without waiting for direction.
  • A track record of building trust directly with external partners or customers.
  • Direct, ongoing accountability for an external-facing relationship, such as a client, partner, or vendor.
  • Experience in health plans, digital health, or the partner/benefits ecosystem (preferred).
  • Familiarity with partner or channel operations models, including implementation, contracting handoff, and ongoing account management (preferred).
  • Experience with billing, data integration, or technical operations in a client- or partner-facing role (preferred).
  • Legal right to work in the United States; no visa sponsorship provided.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • Life and AD&D insurance.
  • Financial advisory services.
  • Supplemental insurance benefits, including accident, hospital, and critical illness coverage.
  • Health Savings Account.
  • Equity shares.
  • Discretionary PTO plan.
  • Parental leave.
  • 401(k).
  • Flexible working hours.
  • Remote-first work environment.
  • Paid company holidays.
  • Free digital therapist for you and your family.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

GoGlobal

Assistant Manager, Global Partner Network Management (GPNM, Europe)

GoGlobal Professional Services

GoGlobal is hiring an EUR Global Partner Network Manager to own and optimize its outsourced partner network across Europe, ensuring quality, compliance, continuity, and commercial value.

Poland Hungary United Kingdom Romania Full-time Mid Level Partnerships Manager
13 hours, 22 minutes ago
MongoDB

Senior Manager, Solutions Architecture (Cloud Partnerships)

MongoDB 1K-5K Internet Software & Services

MongoDB is hiring a Sr. Manager of Partner Solution Architects to lead a global team managing hyperscaler partner relationships and driving alignment between partner needs and MongoDB’s business goals.

United States Full-time Lead Partnerships Manager
$146k-$286k
AWS Azure GCP MongoDB
1 day, 12 hours ago
realtor.com

Broker Industry Relations

realtor.com 1K-5K Internet Software & Services

Realtor.com is hiring a Broker Industry Relations professional to manage executive-level partnerships with major brokerages and strengthen data, distribution, and adoption outcomes across the real estate ecosystem.

United States Full-time Lead Business Development Partnerships Manager
1 day, 12 hours ago
Natera

Director of Alliance Management

Natera 1K-5K Pharmaceuticals

Natera is seeking a Director of Alliance Management to lead BioPharma partnerships, oversee portfolio execution, and drive cross-functional delivery across clinical and companion diagnostics programs.

United States Full-time Lead Partnerships Manager Program Manager
$187k-$234k
HIPAA
1 day, 12 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers