Senior Account Manager — Talent Community

2 months ago
Full-time
Senior
Sales and Business Development
Swiftly

Swiftly

Swiftly provides public transit agencies with a comprehensive data platform designed to enhance operational efficiency by offering real-time visibility into vehicle locations, predictive analytics for vehicle performance, and historical trend analysis ...

Road & Rail
51-250
Founded 2014
$14M raised

Description

  • Manage and grow relationships with transit agency and other public-sector accounts.
  • Support customers in using Swiftly's transit data platform to improve operations and passenger information.
  • Collaborate with internal teams to ensure customer needs are met and issues are resolved.
  • Serve as a trusted partner to customers in a mission-driven, high-impact environment.
  • Contribute to account strategy for renewals, expansion, and long-term customer success.
  • Represent customer feedback and priorities internally to help improve products and services.
  • Build and maintain strong, professional relationships across external stakeholders.
  • Stay connected with the company as part of the Senior Account Manager talent community for future openings.

Requirements

  • Experience as an account manager, ideally in SaaS, public sector, or transit technology.
  • Strong interest in transit, mobility, sustainability, or mission-oriented work with real-world impact.
  • Interest in joining a talent community for a role that may open in the future.
  • Ability to work remotely from most U.S. locations, or Ontario or British Columbia, Canada.
  • Must not require visa sponsorship, as Swiftly is unable to provide it at this time.
  • Alignment with Swiftly's core values, including teamwork, impact, diversity, communication, feedback, and growth.
  • Relevant account management experience the candidate is proud of and can discuss clearly.
  • Availability to travel 1–2 times per year for company or team offsites, with some roles requiring more frequent travel.

Benefits

  • Competitive salary.
  • Equity compensation for every employee.
  • Medical, dental, and vision coverage.
  • Retirement plan with employer match.
  • Flexible spending account (FSA).
  • Home office setup reimbursement.
  • Monthly cell and internet reimbursement.
  • Monthly "Be Well" stipend.
  • Flexible PTO with a recommended minimum.
  • Flexible work environment.
  • 16 paid holidays, including holidays in months without U.S. national holidays.
  • 12 fully paid weeks of leave for childbirth/adoption.

Interested in this position?

Apply directly on the company website

Apply Now

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