OTC Analyst

3 weeks ago
Contract
Junior
Operations
Superside

Superside

Superside is an always-on design company that provides frictionless, delightful design at warp speed for marketing and creative teams. They offer a creative subscription service used by top brands to access a global team of designers, ensuring quality ...

Media
251-1K
Founded 2015
$35M raised

Description

  • Own the end-to-end Order-to-Cash cycle for a portfolio of 100 to 200 accounts.
  • Issue accurate and timely invoices with complete supporting documentation.
  • Proactively manage collections and reduce overdue balances with a customer-centric approach.
  • Investigate and resolve billing disputes with Sales and Customer Success.
  • Ensure subscription setups and recurring billing are accurate so revenue is captured correctly.
  • Maintain clean Accounts Receivable records to support forecasting and financial visibility.
  • Identify recurring billing issues and recommend process improvements to reduce revenue leakage and rework.
  • Serve as the finance point of contact for account billing health.
  • Leverage AI tools within ERP and CRM systems to improve efficiency and streamline workflows.

Requirements

  • 1 to 2 years of experience in Order-to-Cash, Collections, or Accounts Receivable.
  • Familiarity with SaaS billing models and recurring revenue logic.
  • Strong written and verbal English communication skills.
  • Ability to work US timezone hours.
  • Experience with NetSuite, Salesforce, or similar systems.
  • High attention to detail and strong data accuracy standards.
  • Structured problem-solving mindset with the ability to identify root causes.
  • Comfort using AI tools to support communication and analysis.
  • Ability to manage high volumes of follow-ups and tasks independently.

Benefits

  • Fully remote, remote-first work environment.
  • Opportunity to work across time zones with a global team of 60+ nationalities.
  • Fast-paced, high-trust culture with direct feedback and continuous growth.
  • Mentorship and opportunities to take on real responsibility.
  • Chance to shape processes and have visible impact in a growing company.
  • Equal-opportunity employer committed to diversity, equity, and inclusion.

Interested in this position?

Apply directly on the company website

Apply Now

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