Director of Deal Desk

3 months, 1 week ago
Lead
Sales and Business Development
Superside

Superside

Superside is an always-on design company that provides frictionless, delightful design at warp speed for marketing and creative teams. They offer a creative subscription service used by top brands to access a global team of designers, ensuring quality ...

Media
251-1K
Founded 2015
$35M raised

Description

  • Own end-to-end Deal Desk support for enterprise deals, ensuring pricing and scoping are commercially accurate and aligned to delivery capacity.
  • Review and validate scopes, pricing structures, and deal configurations across the opportunity pipeline.
  • Partner with Account Executives and the Solutions team to turn discovery findings and customer needs into viable proposals.
  • Collaborate with internal subject matter experts to improve scoping and solution quality on complex deals.
  • Lead and develop a team of 3 Deal Desk Associates, setting priorities, quality standards, and turnaround expectations.
  • Serve as the escalation point for ambiguous, complex, or high-stakes deals requiring senior judgment.
  • Drive continuous improvement in Deal Desk workflows, tooling, and documentation to scale with deal volume.
  • Define and track team performance metrics such as deal velocity, pricing accuracy, and SLA adherence.
  • Own Deal Desk reporting on pricing patterns, deal velocity, win/loss trends, and scope accuracy.
  • Maintain and enforce pricing governance frameworks, including approved parameters and exception handling.
  • Build playbooks, pricing guides, and reference documentation for the team and sales partners.
  • Champion AI-enabled process improvements for scope generation, pricing lookups, and proposal automation.

Requirements

  • Significant experience in Deal Desk, sales operations/strategy, or pricing/scoping within a creative, marketing, or professional services environment.
  • Proven experience managing or leading a team.
  • Ability to develop talent and maintain high-quality output in a fast-paced environment.
  • Strong commercial acumen with the ability to structure deals that are competitive and margin-sound.
  • Analytical, data-driven mindset with the ability to identify patterns and make evidence-based recommendations.
  • Curiosity and fluency with AI tools, especially for commercial operations, proposal generation, and workflow automation.
  • Highly organized with the ability to manage multiple concurrent deals and priorities.
  • Strong communication skills that are clear, concise, and credible with internal stakeholders and customers.
  • Experience in commercial operations, sales enablement, or proposal automation is preferred.
  • Familiarity with AI developments relevant to commercial operations and sales workflows is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Head of Revenue Operations

Truffle Security 11-50 Internet Software & Services

Truffle Security is hiring its first Revenue Operations leader to build and own the company’s full GTM operations architecture, systems, processes, and team as its cybersecurity business scales.

CRM Cybersecurity HubSpot Salesforce
6 hours, 37 minutes ago

Director of Marketing Operations

Veracross 51-250 Internet Software & Services

Veracross is seeking a Director of Marketing Operations to lead the systems, data, and processes connecting marketing programs with pipeline and revenue across its global education technology business.

CRM Looker Power BI Salesforce SQL Tableau
7 hours, 37 minutes ago

Director of Revenue Operations

roo.vet 11-50 Health Care Providers & Services

Roo is hiring a Director of Revenue Operations to build and lead its first true Rev Ops function across Sales, Marketing, and Customer Support for its veterinary staffing platform.

CRM HubSpot LLM Salesforce Snowflake
1 day, 7 hours ago

Go To Market Engineer

Aspenview Technology Partners Internet Software & Services

AspenView Technology Partners is hiring a fully remote Go-to-Market Engineer to build AI-driven revenue systems for its B2B and B2C marketing services and demonstrate the value of its solutions through real-world workflows.

HubSpot JavaScript Python REST API Salesforce SQL
2 days, 7 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers