Director of Deal Desk

3 hours, 44 minutes ago
Lead
Sales and Business Development
Superside

Superside

Superside is an always-on design company that provides frictionless, delightful design at warp speed for marketing and creative teams. They offer a creative subscription service used by top brands to access a global team of designers, ensuring quality ...

Media
251-1K
Founded 2015
$35M raised

Description

  • Own end-to-end Deal Desk support for enterprise deals, ensuring pricing and scoping are commercially accurate and aligned to delivery capacity.
  • Review and validate scopes, pricing structures, and deal configurations across the opportunity pipeline.
  • Partner with Account Executives and the Solutions team to turn discovery findings and customer needs into viable proposals.
  • Collaborate with internal subject matter experts to improve scoping and solution quality on complex deals.
  • Lead and develop a team of 3 Deal Desk Associates, setting priorities, quality standards, and turnaround expectations.
  • Serve as the escalation point for ambiguous, complex, or high-stakes deals requiring senior judgment.
  • Drive continuous improvement in Deal Desk workflows, tooling, and documentation to scale with deal volume.
  • Define and track team performance metrics such as deal velocity, pricing accuracy, and SLA adherence.
  • Own Deal Desk reporting on pricing patterns, deal velocity, win/loss trends, and scope accuracy.
  • Maintain and enforce pricing governance frameworks, including approved parameters and exception handling.
  • Build playbooks, pricing guides, and reference documentation for the team and sales partners.
  • Champion AI-enabled process improvements for scope generation, pricing lookups, and proposal automation.

Requirements

  • Significant experience in Deal Desk, sales operations/strategy, or pricing/scoping within a creative, marketing, or professional services environment.
  • Proven experience managing or leading a team.
  • Ability to develop talent and maintain high-quality output in a fast-paced environment.
  • Strong commercial acumen with the ability to structure deals that are competitive and margin-sound.
  • Analytical, data-driven mindset with the ability to identify patterns and make evidence-based recommendations.
  • Curiosity and fluency with AI tools, especially for commercial operations, proposal generation, and workflow automation.
  • Highly organized with the ability to manage multiple concurrent deals and priorities.
  • Strong communication skills that are clear, concise, and credible with internal stakeholders and customers.
  • Experience in commercial operations, sales enablement, or proposal automation is preferred.
  • Familiarity with AI developments relevant to commercial operations and sales workflows is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Director, GTM Operations

SpryPoint 51-250 Electric Utilities

SpryPoint is hiring its first Director of GTM Operations to build and lead the revenue operations infrastructure that supports scalable, predictable growth for its cloud-native utility software business.

HubSpot Machine Learning Salesforce
3 hours, 2 minutes ago

Senior Revenue Operations & Deal Desk Analyst

Bugcrowd 1K-5K Internet Software & Services

Bugcrowd is hiring a Senior Revenue Operations & Deal Desk professional to manage quote-to-cash operations and partner across go-to-market teams to improve deal execution, reporting, and planning.

CRM Salesforce
6 hours, 12 minutes ago

Director, Sales Operations

Precision AQ 1001-5000 Business Consulting and Services

Precision AQ is hiring a Director of Sales Operations & Commercial Insights to help scale enterprise commercial performance by turning strategy into execution through forecasting, analytics, pipeline management, and sales enablement technology.

Generative AI Salesforce
10 hours, 32 minutes ago

Customer Success Operations Analyst

Affinity 251-1K IT Services

Affinity is hiring a Customer Success Operations Analyst to own key Revenue Operations systems and processes that support customer success, quoting, and go-to-market growth.

Amplitude CRM Looker Salesforce Tableau
12 hours, 48 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers